Manuals / Lexmark / Computer Equipment / Printer

Lexmark 35S5704, 35S5703, MX511DHE, MX511DE manual

Models: 35S5704 MX511DE MX511DHE 35S5703

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Loading paper and specialty media	65

Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly against the edge of the paper so that the last few sheets of paper remain in place.

•Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first.

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Lexmark 35S5704, 35S5703, MX511DHE, MX511DE manual

Contents

October Users GuideContents Paper and specialty media guide Loading paper and specialty mediaPrinting CopyingScanning 126 Faxing 103Understanding the printer menus 134 Saving money and the environment 203Maintaining the printer 213 Troubleshooting 240Managing the printer 224 Clearing jams 227303 Safety information Safety informationPage Finding information about the printer Learning about the printerLearning about the printer What are you looking for? Find it hereOther countries and regions-See the printed Selecting a location for the printerPrinter configurations Understanding the basic functions of the scanner Using the ADF Using the ADF and scanner glassUsing the scanner glass Automatic document feeder ADF Scanner glassUnderstanding the printer control panel Using the printer control panelUnderstanding the printer control panel UseUnderstanding the home screen Indicator light color and its corresponding printer statusFeatures Using the touch-screen buttonsFeature Description This may also appear on the home screenOther touch-screen buttons Finding the IP address of the computer Setting up and using the home screen applicationsFor Windows users For Macintosh usersClick Settings General Settings Home screen customization Accessing the Embedded Web ServerFinding the IP address of the printer Customizing the home screenUnderstanding the different applications Setting up Forms and FavoritesActivating the home screen applications Finding information about the home screen applicationsClick Settings Apps Apps Management Card Copy Setting up Card CopyClick Settings Apps Apps Management Forms and Favorites Setting up Multi Send Using MyShortcutClick Settings Apps Apps Management Multi Send Setting up Scan to NetworkClick Settings Apps Apps Management Scan to Network UseToClick Settings Remote Operator Panel Settings Exporting and importing a configurationSetting up Remote Operator Panel Click Submit Available internal options Additional printer setupInstalling internal options Accessing the controller board Close the shield, and then the access door Installing a memory cardPage Installing an optional card Page Installing an Internal Solutions Port Long ISP cable Page Page Page Page Installing a printer hard disk Page Page Removing a printer hard disk Installing optional trays Installing hardware optionsOrder of installation Page Page Line port Attaching cablesInstalling the printer software Setting up the printer softwareUpdating available options in the printer driver MacintoshWindows 7 or earlier Click Update Now ‑ Ask PrinterWindows Installing the printer on an Ethernet network Preparing to set up the printer on an Ethernet networkNetworking For Windows usersSelect Ethernet connection, and then click Continue For Macintosh usersAppleTalk select your printer Add Preparing to set up the printer on a wireless networkNetwork/Ports Active NIC Auto Connecting the printer using the Wireless Setup WizardUsing the Push Button Configuration method Using the Personal Identification Number PIN method For Windows users Setting up serial printing Click Continue Finish Printing a menu settings Verifying printer setupPrinting a network setup Reports Menu SettingsConfiguring Universal paper settings Setting the paper size and typeLoading paper and specialty media Loading traysLGL A4 Exec Page Page Page Loading the multipurpose feeder Page Page Page Linking and unlinking trays Click Settings Paper MenuLinking and unlinking trays Using the printer control panel Using the Embedded Web ServerCreating a custom name for a paper type Assigning a custom paper typePaper Menu Custom Types Configuring a custom nameSelect a custom name you want to configure, and then touch Tips on using letterhead Using specialty mediaTips on using transparencies Tips on using envelopesPage Paper guidelines Paper characteristicsFiber content Using recycled paper and other office papersSelecting paper Selecting preprinted forms and letterheadUnacceptable paper examples Storing paper Supported paper sizes, types, and weightsSupported paper sizes 182 x 257 mm 17 x 10.1 Letter 215.9 x 279.4 mm X 11Paper and specialty media guide Paper type 250 ‑ or Multipurpose feeder Duplex mode Supported paper types and weightsPrinting forms and a document PrintingPrinting forms Printing a documentClick Settings Print Settings Quality Menu Toner Darkness Adjusting toner darknessSettings Print Settings Quality Menu Toner Darkness Printing from a flash driveSupported flash drives and file types Recommended flash drives File type Printing confidential and other held jobsStoring print jobs in the printer Printing Touch Modifying confidential print settingsPrinting confidential and other held jobs Printing information pages Canceling a print jobFor Macintosh users Copying Copying using the ADFMaking copies Making a quick copyCopying photos Copying using the scanner glassCopying on specialty media Copying on transparenciesMaking copies using paper from a selected tray Customizing copy settingsCopying on letterhead Copying to a different sizeExample 1 Copying on mixed paper sizes Copying different paper sizesExample 2 Copying on a single paper size Copy Copy from Mixed Sizes Copy to Auto Size Match Copy ItReducing or enlarging copies Adjusting copy qualityCopying on both sides of the paper duplexing Collated Not collated Collating copiesBetween Copies Between Jobs Between Pages Off Placing separator sheets between copiesCopying multiple pages onto a single sheet Placing an overlay message on each Placing information on copiesPlacing a header or footer on pages Canceling a copy job while pages are being printed Canceling a copy jobUnderstanding the copy options Copy fromScale ContentDarkness Sides DuplexAdvanced Duplex Cover Page SetupSave As Shortcut Margin ShiftAdvanced Imaging Paper SaverCreate Booklet Custom JobSetting up the e-mail function Setting up the printer to e-mailCreating an e-mail shortcut using the Embedded Web Server MailingSending an e-mail using the printer control panel Creating an e-mail shortcut using the printer control panelClick Settings Mailing a documentSending an e‑mail using the address book Sending an e‑mail using a shortcut numberChanging the output file type Customizing e-mail settingsAdding e-mail subject and message information Understanding the e-mail options Canceling an e-mailMailing 101 ResolutionSend As Scan Preview SetupTransmission Log Mailing 102Faxing 103 Setting up the printer to faxFaxing Using the printer control panel for fax setup Initial fax setupUsing the Embedded Web Server for fax setup Click Settings Fax Settings Analog Fax SetupTips for this setup Setup 1 Printer is connected to a dedicated fax lineChoosing a fax connection Scenario 1 Standard telephone lineConnected to the same telephone wall jack Faxing 106Connected to different wall jacks Faxing 107Faxing 108 Faxing 109 Scenario 2 Digital Subscriber Line DSLFaxing 110 Scenario 3 VoIP telephone serviceFaxing 111 Setup 1 Printer is connected directly to a cable modemFaxing 112 Part name Part number Lexmark adapter plug 40X8519 Page Faxing 115 Connecting the printer to a wall jack in GermanySettings Fax Settings Analog Fax Setup Answer On Connecting to a distinctive ring serviceSetting the outgoing fax name and number Configuring the printer to observe daylight saving time Setting the date and timeSending a fax using the printer control panel Sending a faxFax tab Enable fax Sending a fax using the computerSending a fax using the address book Sending a fax using a shortcut numberSending a fax at a scheduled time Faxing 119Creating shortcuts Click Settings Manage Shortcuts Fax Shortcut SetupChanging the fax resolution Customizing fax settingsMaking a fax lighter or darker Viewing a fax logClick Settings Reports Click Fax Job Log or Fax Call Log Canceling an outgoing faxBlocking junk faxes Touch Delete Selected JobsForwarding a fax Holding and forwarding faxesHolding faxes Faxing 124 Understanding the fax optionsThis option lets you send a fax at a later time or date Delayed SendFaxing 125 Scanning Using Scan to NetworkScanning to an FTP address Scanning 126Creating an FTP shortcut using the printer control panel Creating an FTP shortcut using the Embedded Web ServerCreating shortcuts Scanning 127Scanning to an FTP address using a shortcut number Scanning to an FTP address using the printer control panelScanning to an FTP address Scanning 128Scanning to a computer or flash drive Scanning to a computer using the Embedded Web ServerScanning 129 Click Scan Profile Create Scan ProfileClick Next Close Setting up Scan to ComputerScanning to a flash drive Understanding the scan optionsFTP Address This option lets you type a file name for the scan imageScanning 132 Setup Understanding the printer menus 134 Understanding the printer m enusMenus list Paper menu Default Source menuPaper Size/Type menu Understanding the printer menus 135MP Feeder Type Understanding the printer menus 136MP Feeder Size Manual Paper Size Understanding the printer menus 137Manual Paper Type Manual Envelope SizeSubstitute Size menu Configure MP menuPaper Texture menu Understanding the printer menus 138Understanding the printer menus 139 Understanding the printer menus 140 Paper Weight menuUnderstanding the printer menus 141 Paper Loading menuCustom Names menu Custom Types menuUnderstanding the printer menus 142 Use Custom NameUnderstanding the printer menus 143 Universal Setup menuCustom Scan Sizes menu Understanding the printer menus 144 Reports MenuReports menu Active NIC menu Network/Ports menuStandard Network or Network x menu Understanding the printer menus 145Understanding the printer menus 146 Network Card menu To access the menu, navigate to either of the followingTCP/IP menu Understanding the printer menus 147Understanding the printer menus 148 Understanding the printer menus 149 Wireless menuIPv6 menu Understanding the printer menus 150 To access the menu, navigate to any of the followingAppleTalk menu USB Buffer Standard USB menuUnderstanding the printer menus 151 Understanding the printer menus 152 Smtp Setup menuUnderstanding the printer menus 153 Security menu Miscellaneous Security Settings menuConfidential Print menu Understanding the printer menus 154Understanding the printer menus 155 Disk Wiping menuUnderstanding the printer menus 156 Security Audit Log menuSet Date and Time menu Understanding the printer menus 157 Settings menuGeneral Settings menu Run Initial setup Quiet ModeUnderstanding the printer menus 158 KeyboardPaper Sizes Understanding the printer menus 159Scan to PC Port Range Displayed InformationUnderstanding the printer menus 160 Understanding the printer menus 161 Understanding the printer menus 162 Understanding the printer menus 163 Hibernate Timeout on ConnectionUnderstanding the printer menus 164 Error RecoveryPrint Recovery Export Configuration Package Factory DefaultsUnderstanding the printer menus 165 Press Sleep ButtonUnderstanding the printer menus 166 Copy Settings menuUnderstanding the printer menus 167 Understanding the printer menus 168 Understanding the printer menus 169 Fax Settings menuFax Mode Analog Fax Setup menu Understanding the printer menus 170 Resolution Fax Send Settings menu items and their descriptionsUnderstanding the printer menus 171 Fax CoverDial Prefix Understanding the printer menus 172Understanding the printer menus 173 Understanding the printer menus 174 Fax Receive Settings menu items and their descriptionsUnderstanding the printer menus 175 Understanding the printer menus 176 Fax Log Settings menu items and their descriptionsSpeaker Settings menu items and their descriptions ‑mail Settings menuAnswer On menu items and their descriptions Understanding the printer menus 177Format Understanding the printer menus 178Orientation Understanding the printer menus 179Understanding the printer menus 180 Use cc/bcc Understanding the printer menus 181Understanding the printer menus 182 FTP Settings menuUnderstanding the printer menus 183 File Name Understanding the printer menus 184FTP bit Depth Understanding the printer menus 185 Scan SettingsFlash Drive menu Understanding the printer menus 186 Scan Bit Depth Understanding the printer menus 187Copies Print Settings menu items and their descriptionsUnderstanding the printer menus 188 Duplex Binding Understanding the printer menus 189Paper Saver Orientation Paper Saver BorderUnderstanding the printer menus 190 Print SettingsSetup menu Understanding the printer menus 191 Finishing menuDownload Target Resource SaveSeparator Source Understanding the printer menus 192Quality menu Print ResolutionUnderstanding the printer menus 193 Pixel BoostUnderstanding the printer menus 194 Job Accounting menuUnderstanding the printer menus 195 Utilities menuUnderstanding the printer menus 196 XPS menuUnderstanding the printer menus 197 PostScript menuPCL Emul menu Understanding the printer menus 198 PCL Emulation SettingsTray Renumber Understanding the printer menus 199Understanding the printer menus 200 Html menuFont Size ScaleImage menu Help menuUnderstanding the printer menus 201 Menu item DescriptionUnderstanding the printer menus 202 Saving money and the environment Using recycled paperSaving paper and toner Conserving suppliesClick Settings General Settings Eco‑Mode select a setting Using Eco‑ModeClick Settings General Settings Quiet Mode select a setting Saving energyClick Settings General Settings Timeouts Adjusting Sleep modeSettings General Settings Timeouts Sleep Mode Saving money and the environment 205Adjusting the brightness of the display Using Hibernate ModeClick Settings General Settings Sleep Button Settings Click Settings General SettingsRecycling Settings General Settings Screen BrightnessRecycling Lexmark products Recycling Lexmark packagingPage Statement of Volatility Securing the printerErasing volatile memory Disposing of a printer hard diskTouch Wipe All Settings Using the printer control panelTouch Back Exit Config Menu Erasing non‑volatile memoryUsing the Embedded Web Server Configuring printer hard disk encryptionClick Settings Security Disk Encryption Touch Disk Encryption EnableLexmark security Web Finding printer security informationCleaning the printer Cleaning the printer partsMaintaining the printer Maintaining the printer 213Close the scanner cover Cleaning the scanner glassMaintaining the printer 214 Checking the status of parts and supplies Using genuine Lexmark parts and suppliesEstimated number of remaining pages Ordering suppliesMaintaining the printer 216 Ordering toner cartridgesReturn Program cartridge Regular cartridgeStoring supplies Ordering a maintenance kitOrdering an imaging unit Ordering an ADF separator rollerReplacing the toner cartridge Replacing suppliesPage Maintaining the printer 220 Replacing the imaging unitPage Before moving the printer Moving the printerShipping the printer Moving the printer to another locationSetting up e‑mail alerts Finding advanced networking and administrator informationManaging the printer Checking the virtual displayNotification Description Click Settings Print Settings Supply NotificationsManaging the printer 226 Restoring factory default settingsSettings General Settings Factory Defaults Restore Now Avoiding jams Clearing jamsLoad paper properly Clearing jams 227Use recommended paper Understanding jam messages and locationsJam access area Printer control panel message What to do Clearing jams 230 ‑page jam, open front door y.xxPage Page Models, select Next Clear the jam, press OK ‑page jam, open rear door y.xx‑page jam, clear standard bin y.xx Clearing jams 235 ‑page jam, remove tray 1 to clear duplex y.xx‑page jam, open tray x y.xx ‑page jam, clear manual feeder y.xx ‑page jam, open automatic feeder top cover y.xx Models, select Next Clear the jam, press OK Understanding printer messages TroubleshootingTroubleshooting 241 Configuration change, some held jobs were not restoredChange paper source to paper size load orientation Close front doorError reading USB hub. Remove hub Error reading USB drive. Remove USBComplex page, some data may not have printed Defective flash detectedFax Station Name not set up. Contact system administrator Fax partition inoperative. Contact system administratorFax Station Number not set up. Contact system administrator Imaging unit low 84.xyImaging unit very low, x estimated pages remain 84.xy Insufficient memory, some held jobs will not be restoredIncorrect paper size, open paper source Insufficient memory for Flash Memory Defragment operationInsufficient memory to collate job Insufficient memory to support Resource Save featureLoad manual feeder with custom string paper orientation Load manual feeder with custom type name paper orientationLoad paper source with custom string paper orientation Troubleshooting 246Load paper source with custom type name paper orientation Load paper source with paper size paper orientationMaintenance kit nearly low 80.xy Maintenance kit low 80.xyMaintenance kit very low, x estimated pages remain 80.xy Memory fullNo analog phone line connected to modem, fax is disabled Network x software errorMemory full, cannot send faxes Non‑Lexmark supply type, see User’s Guide 33.xyReinstall missing or unresponsive imaging unit 31.xy Reinstall missing or unresponsive cartridge 31.xyNot enough free space in flash memory for resources Printer had to restart. Last job may be incompleteReplace all originals if restarting job Troubleshooting 250Replace cartridge, 0 estimated pages remain 88.xy Replace cartridge, printer region mismatch 42.xyReplace defective imaging unit 31.xy Troubleshooting 251Replace imaging unit, 0 estimated pages remain 84.xy Replace jammed originals if restarting jobScanner disabled by admin Restore held jobs?Replace unsupported imaging unit 32.xy Scanner automatic feeder cover openSmtp server not set up. Contact system administrator Serial option x errorSome held jobs were not restored Standard network software errorSolving printer problems Troubleshooting 255 Basic printer problemsPrinter is not responding Action YesPrinter display is blank Troubleshooting 256Internal Solutions Port does not operate correctly Hardware and internal option problemsTroubleshooting 257 Action Yes Step Problem is solved Go to stepStep Problem is solved. Go to step Tray problemsTroubleshooting 258 Troubleshooting 259 Paper feed problemsSettings General Settings Print Recovery USB/parallel interface card does not operate correctlyAction Yes Step Go to step Problem is solved Troubleshooting 260Paper frequently jams Paper jam message remains after jam is clearedPrinting problems Solving print problemsTroubleshooting 261 Confidential and other held jobs do not printIncorrect characters print Error message about reading the flash drive appearsTroubleshooting 262 Large jobs do not collate Troubleshooting 263Job prints from the wrong tray or on the wrong paper Click File Print Advanced Print As Image OK OK Troubleshooting 264Printing slows down Print jobs do not print Troubleshooting 265Settings General Settings Troubleshooting 266Settings General Settings Print Recovery Page Protect Off Print job takes longer than expectedTray linking does not work Troubleshooting 267Troubleshooting 268 Print quality problemsUnexpected page breaks occur Characters have jagged or uneven edgesClipped pages or images Troubleshooting 269Gray background on prints Troubleshooting 270Compressed images appear on prints Horizontal voids appear on prints Troubleshooting 271Incorrect margins on prints Troubleshooting 272Paper curl Troubleshooting 273Print irregularities Troubleshooting 274Print is too dark Troubleshooting 275Print is too light Troubleshooting 276Printer is printing blank pages Troubleshooting 277Printer is printing solid black pages Troubleshooting 278Repeating defects appear on prints Troubleshooting 279Skewed print Troubleshooting 280Shadow images appear on prints Streaked horizontal lines appear on prints Troubleshooting 281Streaked vertical lines appear on prints Troubleshooting 282Toner fog or background shading appears on prints Troubleshooting 283Toner rubs off Troubleshooting 284Toner specks appear on prints Transparency print quality is poorVertical voids appear on prints Troubleshooting 285Uneven print density Copier does not respond Solving copy problemsPoor copy quality Troubleshooting 287Partial document or photo copies Troubleshooting 288 Scanner unit does not close Solving fax problemsTroubleshooting 289 Cannot send or receive a fax Troubleshooting 290Caller ID is not shown Troubleshooting 291 Can receive but not send faxes Troubleshooting 292293 Yes Problem is solved Go to stepTroubleshooting 294 Fax and e-mail functions are not set upSettings General Settings Run initial setup Yes Submit Received fax has poor print qualityClick Settings Fax Settings Analog Fax Setup Solving scanner problemsTroubleshooting 295 Cannot scan from a computer Troubleshooting 296Partial document or photo scans Poor scanned image qualityStep Change the file name. Go to step Troubleshooting 297Scan job was not successful Existing file check box Troubleshooting 298Stamp or Overwrite Scanner does not respond Troubleshooting 299An application error has occurred Solving home screen applications problemsTroubleshooting 300 Click Settings Apps Apps Management System tab LogTroubleshooting 301 Contacting customer support Troubleshooting 302Tech Library MailEdition notice Product information303 October304 TrademarksNoise emission levels Product disposal Temperature informationStatic sensitivity notice 305Laser advisory label Laser notice306 Laser notice label may be affixed to this printer as shownProduct power consumption Power consumptionSleep Mode Hibernate ModeAvis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementLicensing notices European Community EC directives conformity309 Regulatory notices for telecommunication terminal equipment310 Utilisation de ce produit en Suisse Using this product in SwitzerlandVerwendung dieses Produkts in der Schweiz Uso del prodotto in SvizzeraModular component notice Regulatory notices for wireless productsExposure to radio frequency radiation Industry Canada Canada313 Taiwan NCC RF notice statementIndustry Canada Canada ΤΗΣ Οδηγιασ 1999/5/ΕΚ 314315 Lexmark International, Inc., Lexington, KY316 Limited warrantyLimited warranty service Limitation of liability Extent of limited warrantyAdditional rights 317318 Patent acknowledgment250‑sheet tray installing 42 550‑sheet tray installing SymbolsIndex NumericsPage Page Page Page Page Page Page Page