Troubleshooting

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Replace defective imaging unit [31.xy]

Replace the defective imaging unit to clear the message. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.

Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.

Replace imaging unit, 0 estimated pages remain [84.xy]

Replace the imaging unit to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.

Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.

Replace jammed originals if restarting job.

From the printer control panel, try one or more of the following:

Select Cancel job to clear the message and cancel the scan job. For nontouchscreen printer models, press to confirm.

Select Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan

job. For nontouchscreen printer models, press to confirm.

Select Scan from flatbed to continue scanning from the scanner immediately after the last successful scan job. For

nontouchscreen printer models, press to confirm.

Select Finish job without further scanning to end the last successful scan job. For nontouchscreen printer models,

press to confirm.

Select Restart job to restart the scan job with the same settings from the previous scan job. For nontouchscreen

printer models, press to confirm.

Replace maintenance kit, 0 estimated pages remain [80.xy]

Contact customer support at http://support.lexmark.com or your service representative, and then report the message. The printer is scheduled for maintenance.

Replace unsupported cartridge [32.xy]

Remove the toner cartridge, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.

Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com.

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Lexmark MX511DE, 35S5703 manual Replace defective imaging unit 31.xy, Replace imaging unit, 0 estimated pages remain 84.xy