Users Guide
October
Contents
Printing
Loading paper and specialty media
Paper and specialty media guide
Copying
Understanding the printer menus 134
Faxing 103
Scanning 126
Saving money and the environment 203
Managing the printer 224
Troubleshooting 240
Maintaining the printer 213
Clearing jams 227
303
Safety information
Safety information
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Learning about the printer
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Selecting a location for the printer
Other countries and regions-See the printed
Printer configurations
Understanding the basic functions of the scanner
Using the scanner glass
Using the ADF and scanner glass
Using the ADF
Automatic document feeder ADF Scanner glass
Understanding the printer control panel
Using the printer control panel
Understanding the printer control panel
Use
Indicator light color and its corresponding printer status
Understanding the home screen
Feature Description
Using the touch-screen buttons
Features
This may also appear on the home screen
Other touch-screen buttons
For Windows users
Setting up and using the home screen applications
Finding the IP address of the computer
For Macintosh users
Finding the IP address of the printer
Accessing the Embedded Web Server
Click Settings General Settings Home screen customization
Customizing the home screen
Activating the home screen applications
Setting up Forms and Favorites
Understanding the different applications
Finding information about the home screen applications
Click Settings Apps Apps Management Card Copy
Setting up Card Copy
Click Settings Apps Apps Management Forms and Favorites
Using MyShortcut
Setting up Multi Send
Click Settings Apps Apps Management Scan to Network
Setting up Scan to Network
Click Settings Apps Apps Management Multi Send
UseTo
Click Settings Remote Operator Panel Settings
Exporting and importing a configuration
Setting up Remote Operator Panel
Click Submit
Available internal options
Additional printer setup
Installing internal options
Accessing the controller board
Installing a memory card
Close the shield, and then the access door
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Installing an optional card
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Installing an Internal Solutions Port
Long ISP cable
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Installing a printer hard disk
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Removing a printer hard disk
Installing optional trays
Installing hardware options
Order of installation
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Attaching cables
Line port
Updating available options in the printer driver
Setting up the printer software
Installing the printer software
Macintosh
Windows 7 or earlier
Click Update Now ‑ Ask Printer
Windows
Networking
Preparing to set up the printer on an Ethernet network
Installing the printer on an Ethernet network
For Windows users
For Macintosh users
Select Ethernet connection, and then click Continue
Preparing to set up the printer on a wireless network
AppleTalk select your printer Add
Network/Ports Active NIC Auto
Connecting the printer using the Wireless Setup Wizard
Using the Push Button Configuration method
Using the Personal Identification Number PIN method
For Windows users
Setting up serial printing
Click Continue Finish
Printing a network setup
Verifying printer setup
Printing a menu settings
Reports Menu Settings
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Loading trays
LGL A4 Exec
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Loading the multipurpose feeder
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Linking and unlinking trays
Click Settings Paper Menu
Linking and unlinking trays
Creating a custom name for a paper type
Using the Embedded Web Server
Using the printer control panel
Assigning a custom paper type
Paper Menu Custom Types
Configuring a custom name
Select a custom name you want to configure, and then touch
Tips on using transparencies
Using specialty media
Tips on using letterhead
Tips on using envelopes
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Paper characteristics
Paper guidelines
Selecting paper
Using recycled paper and other office papers
Fiber content
Selecting preprinted forms and letterhead
Unacceptable paper examples
Supported paper sizes
Supported paper sizes, types, and weights
Storing paper
182 x 257 mm 17 x 10.1 Letter 215.9 x 279.4 mm X 11
Paper and specialty media guide
Supported paper types and weights
Paper type 250 ‑ or Multipurpose feeder Duplex mode
Printing forms
Printing
Printing forms and a document
Printing a document
Settings Print Settings Quality Menu Toner Darkness
Adjusting toner darkness
Click Settings Print Settings Quality Menu Toner Darkness
Printing from a flash drive
Supported flash drives and file types
Recommended flash drives File type
Printing confidential and other held jobs
Storing print jobs in the printer
Printing Touch
Modifying confidential print settings
Printing confidential and other held jobs
Canceling a print job
Printing information pages
For Macintosh users
Making copies
Copying using the ADF
Copying
Making a quick copy
Copying on specialty media
Copying using the scanner glass
Copying photos
Copying on transparencies
Copying on letterhead
Customizing copy settings
Making copies using paper from a selected tray
Copying to a different size
Example 2 Copying on a single paper size
Copying different paper sizes
Example 1 Copying on mixed paper sizes
Copy Copy from Mixed Sizes Copy to Auto Size Match Copy It
Reducing or enlarging copies
Adjusting copy quality
Copying on both sides of the paper duplexing
Collating copies
Collated Not collated
Between Copies Between Jobs Between Pages Off
Placing separator sheets between copies
Copying multiple pages onto a single sheet
Placing an overlay message on each
Placing information on copies
Placing a header or footer on pages
Understanding the copy options
Canceling a copy job
Canceling a copy job while pages are being printed
Copy from
Darkness
Content
Scale
Sides Duplex
Save As Shortcut
Cover Page Setup
Advanced Duplex
Margin Shift
Create Booklet
Paper Saver
Advanced Imaging
Custom Job
Creating an e-mail shortcut using the Embedded Web Server
Setting up the printer to e-mail
Setting up the e-mail function
Mailing
Click Settings
Creating an e-mail shortcut using the printer control panel
Sending an e-mail using the printer control panel
Mailing a document
Sending an e‑mail using a shortcut number
Sending an e‑mail using the address book
Changing the output file type
Customizing e-mail settings
Adding e-mail subject and message information
Canceling an e-mail
Understanding the e-mail options
Mailing 101
Resolution
Send As
Transmission Log
Setup
Scan Preview
Mailing 102
Faxing 103
Setting up the printer to fax
Faxing
Using the Embedded Web Server for fax setup
Initial fax setup
Using the printer control panel for fax setup
Click Settings Fax Settings Analog Fax Setup
Choosing a fax connection
Setup 1 Printer is connected to a dedicated fax line
Tips for this setup
Scenario 1 Standard telephone line
Faxing 106
Connected to the same telephone wall jack
Faxing 107
Connected to different wall jacks
Faxing 108
Scenario 2 Digital Subscriber Line DSL
Faxing 109
Scenario 3 VoIP telephone service
Faxing 110
Setup 1 Printer is connected directly to a cable modem
Faxing 111
Faxing 112
Part name Part number Lexmark adapter plug 40X8519
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Connecting the printer to a wall jack in Germany
Faxing 115
Settings Fax Settings Analog Fax Setup Answer On
Connecting to a distinctive ring service
Setting the outgoing fax name and number
Sending a fax using the printer control panel
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax
Sending a fax using the computer
Fax tab Enable fax
Sending a fax at a scheduled time
Sending a fax using a shortcut number
Sending a fax using the address book
Faxing 119
Click Settings Manage Shortcuts Fax Shortcut Setup
Creating shortcuts
Making a fax lighter or darker
Customizing fax settings
Changing the fax resolution
Viewing a fax log
Blocking junk faxes
Canceling an outgoing fax
Click Settings Reports Click Fax Job Log or Fax Call Log
Touch Delete Selected Jobs
Forwarding a fax
Holding and forwarding faxes
Holding faxes
Understanding the fax options
Faxing 124
This option lets you send a fax at a later time or date
Delayed Send
Faxing 125
Scanning to an FTP address
Using Scan to Network
Scanning
Scanning 126
Creating shortcuts
Creating an FTP shortcut using the Embedded Web Server
Creating an FTP shortcut using the printer control panel
Scanning 127
Scanning to an FTP address
Scanning to an FTP address using the printer control panel
Scanning to an FTP address using a shortcut number
Scanning 128
Scanning 129
Scanning to a computer using the Embedded Web Server
Scanning to a computer or flash drive
Click Scan Profile Create Scan Profile
Setting up Scan to Computer
Click Next Close
FTP Address
Understanding the scan options
Scanning to a flash drive
This option lets you type a file name for the scan image
Scanning 132
Setup
Understanding the printer menus 134
Understanding the printer m enus
Menus list
Paper Size/Type menu
Default Source menu
Paper menu
Understanding the printer menus 135
MP Feeder Type
Understanding the printer menus 136
MP Feeder Size
Manual Paper Type
Understanding the printer menus 137
Manual Paper Size
Manual Envelope Size
Paper Texture menu
Configure MP menu
Substitute Size menu
Understanding the printer menus 138
Understanding the printer menus 139
Paper Weight menu
Understanding the printer menus 140
Paper Loading menu
Understanding the printer menus 141
Understanding the printer menus 142
Custom Types menu
Custom Names menu
Use Custom Name
Understanding the printer menus 143
Universal Setup menu
Custom Scan Sizes menu
Understanding the printer menus 144
Reports Menu
Reports menu
Standard Network or Network x menu
Network/Ports menu
Active NIC menu
Understanding the printer menus 145
Understanding the printer menus 146
TCP/IP menu
To access the menu, navigate to either of the following
Network Card menu
Understanding the printer menus 147
Understanding the printer menus 148
Understanding the printer menus 149
Wireless menu
IPv6 menu
Understanding the printer menus 150
To access the menu, navigate to any of the following
AppleTalk menu
USB Buffer
Standard USB menu
Understanding the printer menus 151
Smtp Setup menu
Understanding the printer menus 152
Understanding the printer menus 153
Confidential Print menu
Miscellaneous Security Settings menu
Security menu
Understanding the printer menus 154
Disk Wiping menu
Understanding the printer menus 155
Understanding the printer menus 156
Security Audit Log menu
Set Date and Time menu
Understanding the printer menus 157
Settings menu
General Settings menu
Understanding the printer menus 158
Quiet Mode
Run Initial setup
Keyboard
Scan to PC Port Range
Understanding the printer menus 159
Paper Sizes
Displayed Information
Understanding the printer menus 160
Understanding the printer menus 161
Understanding the printer menus 162
Hibernate Timeout on Connection
Understanding the printer menus 163
Understanding the printer menus 164
Error Recovery
Print Recovery
Understanding the printer menus 165
Factory Defaults
Export Configuration Package
Press Sleep Button
Copy Settings menu
Understanding the printer menus 166
Understanding the printer menus 167
Understanding the printer menus 168
Understanding the printer menus 169
Fax Settings menu
Fax Mode Analog Fax Setup menu
Understanding the printer menus 170
Understanding the printer menus 171
Fax Send Settings menu items and their descriptions
Resolution
Fax Cover
Understanding the printer menus 172
Dial Prefix
Understanding the printer menus 173
Fax Receive Settings menu items and their descriptions
Understanding the printer menus 174
Understanding the printer menus 175
Fax Log Settings menu items and their descriptions
Understanding the printer menus 176
Answer On menu items and their descriptions
‑mail Settings menu
Speaker Settings menu items and their descriptions
Understanding the printer menus 177
Understanding the printer menus 178
Format
Understanding the printer menus 179
Orientation
Understanding the printer menus 180
Understanding the printer menus 181
Use cc/bcc
FTP Settings menu
Understanding the printer menus 182
Understanding the printer menus 183
File Name
Understanding the printer menus 184
FTP bit Depth
Understanding the printer menus 185
Scan Settings
Flash Drive menu
Understanding the printer menus 186
Understanding the printer menus 187
Scan Bit Depth
Copies
Print Settings menu items and their descriptions
Understanding the printer menus 188
Paper Saver Orientation
Understanding the printer menus 189
Duplex Binding
Paper Saver Border
Understanding the printer menus 190
Print Settings
Setup menu
Download Target
Finishing menu
Understanding the printer menus 191
Resource Save
Understanding the printer menus 192
Separator Source
Understanding the printer menus 193
Print Resolution
Quality menu
Pixel Boost
Job Accounting menu
Understanding the printer menus 194
Utilities menu
Understanding the printer menus 195
XPS menu
Understanding the printer menus 196
Understanding the printer menus 197
PostScript menu
PCL Emul menu
PCL Emulation Settings
Understanding the printer menus 198
Understanding the printer menus 199
Tray Renumber
Font Size
Html menu
Understanding the printer menus 200
Scale
Understanding the printer menus 201
Help menu
Image menu
Menu item Description
Understanding the printer menus 202
Saving paper and toner
Using recycled paper
Saving money and the environment
Conserving supplies
Click Settings General Settings Quiet Mode select a setting
Using Eco‑Mode
Click Settings General Settings Eco‑Mode select a setting
Saving energy
Settings General Settings Timeouts Sleep Mode
Adjusting Sleep mode
Click Settings General Settings Timeouts
Saving money and the environment 205
Click Settings General Settings Sleep Button Settings
Using Hibernate Mode
Adjusting the brightness of the display
Click Settings General Settings
Recycling Lexmark products
Settings General Settings Screen Brightness
Recycling
Recycling Lexmark packaging
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Erasing volatile memory
Securing the printer
Statement of Volatility
Disposing of a printer hard disk
Touch Back Exit Config Menu
Using the printer control panel
Touch Wipe All Settings
Erasing non‑volatile memory
Click Settings Security Disk Encryption
Configuring printer hard disk encryption
Using the Embedded Web Server
Touch Disk Encryption Enable
Finding printer security information
Lexmark security Web
Maintaining the printer
Cleaning the printer parts
Cleaning the printer
Maintaining the printer 213
Close the scanner cover
Cleaning the scanner glass
Maintaining the printer 214
Estimated number of remaining pages
Using genuine Lexmark parts and supplies
Checking the status of parts and supplies
Ordering supplies
Return Program cartridge
Ordering toner cartridges
Maintaining the printer 216
Regular cartridge
Ordering an imaging unit
Ordering a maintenance kit
Storing supplies
Ordering an ADF separator roller
Replacing supplies
Replacing the toner cartridge
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Replacing the imaging unit
Maintaining the printer 220
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Moving the printer
Before moving the printer
Moving the printer to another location
Shipping the printer
Managing the printer
Finding advanced networking and administrator information
Setting up e‑mail alerts
Checking the virtual display
Click Settings Print Settings Supply Notifications
Notification Description
Managing the printer 226
Restoring factory default settings
Settings General Settings Factory Defaults Restore Now
Load paper properly
Clearing jams
Avoiding jams
Clearing jams 227
Understanding jam messages and locations
Use recommended paper
Jam access area Printer control panel message What to do
‑page jam, open front door y.xx
Clearing jams 230
Page
Page
‑page jam, open rear door y.xx
Models, select Next Clear the jam, press OK
‑page jam, clear standard bin y.xx
‑page jam, remove tray 1 to clear duplex y.xx
Clearing jams 235
‑page jam, open tray x y.xx
‑page jam, clear manual feeder y.xx
‑page jam, open automatic feeder top cover y.xx
Models, select Next Clear the jam, press OK
Troubleshooting
Understanding printer messages
Change paper source to paper size load orientation
Configuration change, some held jobs were not restored
Troubleshooting 241
Close front door
Complex page, some data may not have printed
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Defective flash detected
Fax Station Number not set up. Contact system administrator
Fax partition inoperative. Contact system administrator
Fax Station Name not set up. Contact system administrator
Imaging unit low 84.xy
Incorrect paper size, open paper source
Insufficient memory, some held jobs will not be restored
Imaging unit very low, x estimated pages remain 84.xy
Insufficient memory for Flash Memory Defragment operation
Load manual feeder with custom string paper orientation
Insufficient memory to support Resource Save feature
Insufficient memory to collate job
Load manual feeder with custom type name paper orientation
Load paper source with custom type name paper orientation
Troubleshooting 246
Load paper source with custom string paper orientation
Load paper source with paper size paper orientation
Maintenance kit very low, x estimated pages remain 80.xy
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Memory full
Memory full, cannot send faxes
Network x software error
No analog phone line connected to modem, fax is disabled
Non‑Lexmark supply type, see User’s Guide 33.xy
Not enough free space in flash memory for resources
Reinstall missing or unresponsive cartridge 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Printer had to restart. Last job may be incomplete
Replace cartridge, 0 estimated pages remain 88.xy
Troubleshooting 250
Replace all originals if restarting job
Replace cartridge, printer region mismatch 42.xy
Replace imaging unit, 0 estimated pages remain 84.xy
Troubleshooting 251
Replace defective imaging unit 31.xy
Replace jammed originals if restarting job
Replace unsupported imaging unit 32.xy
Restore held jobs?
Scanner disabled by admin
Scanner automatic feeder cover open
Some held jobs were not restored
Serial option x error
Smtp server not set up. Contact system administrator
Standard network software error
Solving printer problems
Printer is not responding
Basic printer problems
Troubleshooting 255
Action Yes
Troubleshooting 256
Printer display is blank
Troubleshooting 257
Hardware and internal option problems
Internal Solutions Port does not operate correctly
Action Yes Step Problem is solved Go to step
Step Problem is solved. Go to step
Tray problems
Troubleshooting 258
Settings General Settings Print Recovery
Paper feed problems
Troubleshooting 259
USB/parallel interface card does not operate correctly
Paper frequently jams
Troubleshooting 260
Action Yes Step Go to step Problem is solved
Paper jam message remains after jam is cleared
Troubleshooting 261
Solving print problems
Printing problems
Confidential and other held jobs do not print
Incorrect characters print
Error message about reading the flash drive appears
Troubleshooting 262
Large jobs do not collate
Troubleshooting 263
Job prints from the wrong tray or on the wrong paper
Click File Print Advanced Print As Image OK OK
Troubleshooting 264
Printing slows down
Troubleshooting 265
Print jobs do not print
Settings General Settings Print Recovery Page Protect Off
Troubleshooting 266
Settings General Settings
Print job takes longer than expected
Troubleshooting 267
Tray linking does not work
Unexpected page breaks occur
Print quality problems
Troubleshooting 268
Characters have jagged or uneven edges
Troubleshooting 269
Clipped pages or images
Gray background on prints
Troubleshooting 270
Compressed images appear on prints
Troubleshooting 271
Horizontal voids appear on prints
Troubleshooting 272
Incorrect margins on prints
Troubleshooting 273
Paper curl
Troubleshooting 274
Print irregularities
Troubleshooting 275
Print is too dark
Troubleshooting 276
Print is too light
Troubleshooting 277
Printer is printing blank pages
Troubleshooting 278
Printer is printing solid black pages
Troubleshooting 279
Repeating defects appear on prints
Skewed print
Troubleshooting 280
Shadow images appear on prints
Troubleshooting 281
Streaked horizontal lines appear on prints
Troubleshooting 282
Streaked vertical lines appear on prints
Troubleshooting 283
Toner fog or background shading appears on prints
Toner specks appear on prints
Troubleshooting 284
Toner rubs off
Transparency print quality is poor
Vertical voids appear on prints
Troubleshooting 285
Uneven print density
Solving copy problems
Copier does not respond
Poor copy quality
Troubleshooting 287
Partial document or photo copies
Troubleshooting 288
Scanner unit does not close
Solving fax problems
Troubleshooting 289
Cannot send or receive a fax
Troubleshooting 290
Caller ID is not shown
Troubleshooting 291
Troubleshooting 292
Can receive but not send faxes
Yes Problem is solved Go to step
293
Settings General Settings Run initial setup Yes Submit
Fax and e-mail functions are not set up
Troubleshooting 294
Received fax has poor print quality
Click Settings Fax Settings Analog Fax Setup
Solving scanner problems
Troubleshooting 295
Partial document or photo scans
Troubleshooting 296
Cannot scan from a computer
Poor scanned image quality
Step Change the file name. Go to step
Troubleshooting 297
Scan job was not successful
Existing file check box
Troubleshooting 298
Stamp or Overwrite
Troubleshooting 299
Scanner does not respond
Troubleshooting 300
Solving home screen applications problems
An application error has occurred
Click Settings Apps Apps Management System tab Log
Troubleshooting 301
Tech Library
Troubleshooting 302
Contacting customer support
Mail
303
Product information
Edition notice
October
304
Trademarks
Noise emission levels
Static sensitivity notice
Temperature information
Product disposal
305
306
Laser notice
Laser advisory label
Laser notice label may be affixed to this printer as shown
Sleep Mode
Power consumption
Product power consumption
Hibernate Mode
Licensing notices
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
Regulatory notices for telecommunication terminal equipment
309
310
Verwendung dieses Produkts in der Schweiz
Using this product in Switzerland
Utilisation de ce produit en Suisse
Uso del prodotto in Svizzera
Exposure to radio frequency radiation
Regulatory notices for wireless products
Modular component notice
Industry Canada Canada
313
Taiwan NCC RF notice statement
Industry Canada Canada
314
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
Lexmark International, Inc., Lexington, KY
315
316
Limited warranty
Limited warranty service
Additional rights
Extent of limited warranty
Limitation of liability
317
Patent acknowledgment
318
Index
Symbols
250‑sheet tray installing 42 550‑sheet tray installing
Numerics
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