Lexmark MX511DHE, 35S5703, 35S5704 manual Print job takes longer than expected, Troubleshooting 266

Models: 35S5704 MX511DE MX511DHE 35S5703

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Troubleshooting

 

266

 

 

 

Action

Yes

No

Step 6

The problem is solved.

Contact customer

a Remove, and then reinstall the printer software. For more

 

support.

information, see “Installing the printer software” on page 46.

 

 

Note: The printer software is available at

 

 

http://support.lexmark.com.

 

 

b Resend the print job.

 

 

Do the jobs print?

 

 

 

 

 

Print job takes longer than expected

 

 

 

 

 

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

Change the environmental settings of the printer.

 

 

a From the printer control panel, navigate to:

 

 

Settings > General Settings

 

 

b Select EcoMode or Quiet Mode, and then select Off.

 

 

Note: Disabling Eco-Mode or Quiet Mode may increase the

 

 

consumption of energy or supplies, or both.

 

 

Did the job print?

Step 2

The problem is solved. Go to step 3.

Reduce the number and size of fonts, the number and complexity of images, and the number of pages in the print job, and then resend the job

Did the job print?

Step 3

The problem is solved. Go to step 4.

aRemove held jobs stored in the printer memory.

bResend the print job.

Did the job print?

Step 4

The problem is solved. Go to step 5.

aDisable the Page Protect feature.

From the printer control panel, navigate to:

Settings > General Settings > Print Recovery > Page Protect > Off

bResend the print job.

Did the job print?

Page 266
Image 266
Lexmark MX511DHE, 35S5703, 35S5704 Print job takes longer than expected, Troubleshooting 266, Settings General Settings