Lexmark MX511DHE Fax and e-mail functions are not set up, Received fax has poor print quality

Models: 35S5704 MX511DE MX511DHE 35S5703

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Troubleshooting

 

294

 

 

 

Action

Yes

No

Step 3

The problem is solved.

Contact customer

Replace the toner cartridge. For more information, see the instruction

 

support.

sheet that came with the supply.

 

 

Can you receive faxes?

 

 

 

 

 

Fax and e-mail functions are not set up

Notes:

Before you troubleshoot, check if the fax cables are connected.

The indicator light is blinking red until you set up fax and email.

Action

 

Yes

No

 

 

 

 

 

a

From the home screen, navigate to:

 

The problem is solved.

Contact customer

 

> Settings > General Settings > Run initial setup > Yes > Submit

support.

 

 

b

Turn off the printer, and then turn it back on.

 

 

The “Select your language” screen appears on the printer display.

 

c

Select a language, and then touch

.

 

 

d

Select a country or region, and then touch Next.

 

e

Select a time zone, and then touch Next.

 

f

Select Fax and Email, and then touch Next.

 

Are fax and email functions set up?

Received fax has poor print quality

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

Ask the person who sent you the fax to:

 

 

aCheck if the quality of the original document is satisfactory.

bIncrease the fax scan resolution, if possible.

cResend the fax.

Is the fax print quality satisfactory?

Page 294
Image 294
Lexmark MX511DHE manual Fax and e-mail functions are not set up, Received fax has poor print quality, Troubleshooting 294