Troubleshooting

285

Uneven print density

Action

Yes

No

Replace the imaging unit, and then resend the print job.

Contact customer

The problem is solved.

 

support.

 

Is the print density uneven?

 

 

 

 

 

Vertical voids appear on prints

Leading edge

 

Trailing edge

 

 

 

 

 

 

 

 

 

Action

 

Yes

No

 

 

 

 

 

 

Step 1

 

Go to step 2.

The problem is solved.

aMake sure your software program is using a correct fill pattern.

bResend the print job.

Do vertical voids appear on prints?

Step 2

Go to step 3.

The problem is solved.

aFrom the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray.

bResend the print job.

Do vertical voids appear on prints?

 

 

Step 3

Go to step 4.

The problem is solved.

Check if you are using a recommended type of paper.

 

 

aLoad the specified tray or feeder with a recommended type of paper.

bResend the print job.

Do vertical voids appear on prints?

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Lexmark 35S5704, 35S5703, MX511DHE, MX511DE manual Uneven print density, Vertical voids appear on prints, Troubleshooting 285