Lexmark 35S5704, 35S5703, MX511DHE Streaked horizontal lines appear on prints, Troubleshooting 281

Troubleshooting		281
Action	Yes	No
Step 1	Go to step 2.	The problem is solved.

aMove the width and length guides in the tray to the correct positions for the size of the paper loaded.

bResend the print job.

Is the print still skewed?
Step 2		Contact customer	The problem is solved.
a	Check if you are printing on a paper that is supported by the tray.	support.
b	Resend the print job.
Is the print still skewed?

Streaked horizontal lines appear on prints

ABCDE

ABCDE

ABCDE

Action	Yes	No
Step 1	Go to step 2.	The problem is solved.

aDepending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog.

bResend the print job.

Do streaked horizontal lines appear on prints?
Step 2	Go to step 3.	Change the paper type
From the printer control panel, set the paper type and weight in the Paper		and weight to match
menu to match the paper loaded in the tray.		the paper loaded in the
		tray.
Do the paper type and weight match the type and weight of the paper in
the tray?
Step 3	Go to step 4.	The problem is solved.
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b Resend the print job.
Do streaked horizontal lines appear on prints?