Lexmark 35S5703, 35S5704 manual Shadow images appear on prints, Skewed print, Troubleshooting 280

Models: 35S5704 MX511DE MX511DHE 35S5703

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Troubleshooting

280

Shadow images appear on prints

ABCD ABCD ABCD ABCD

Leading edge

 

 

Trailing edge

 

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

Step 1

Go to step 2.

Load paper with the

 

Load paper with the correct paper type and weight in the tray.

 

correct paper type and

 

 

 

 

 

weight in the tray.

 

Is paper with the correct paper type and weight loaded in the tray?

 

 

 

 

 

 

 

Step 2

Go to step 3.

Change the paper

 

From the printer control panel, set the paper type and weight in the Paper

 

loaded in the tray to

 

menu to match the paper loaded in the tray.

 

match the paper type

 

 

 

 

 

and weight specified in

 

Is the tray set to the type and weight of the paper loaded?

 

the tray settings.

 

 

 

 

 

 

 

 

Step 3

Go to step 4.

The problem is solved.

 

a Depending on your operating system, specify the paper type and

 

 

 

weight from Printing Preferences or from the Print dialog.

 

 

 

b Resend the print job.

 

 

 

Do shadow images still appear on prints?

 

 

 

 

 

 

 

Step 4

Contact customer

The problem is solved.

 

Replace the imaging unit, and then resend the print job.

support.

 

 

Do shadow images still appear on prints?

 

 

 

 

 

 

 

 

Skewed print

 

)

ABCDE

)

 

ABCDE

ABCDE

Page 280
Image 280
Lexmark 35S5703, 35S5704, MX511DHE, MX511DE manual Shadow images appear on prints, Skewed print, Troubleshooting 280