32Postinstallation
9For a redundant server implementation, repeat Step 2 to Step 8 on the redundant server.
--End--
Licence file troubleshooting
Before you contact Nortel to report a licensing issue, perform the following troubleshooting measures:
•Check the time, date, and time zone of the server.
•Check the route to the license server (ping).
•Verify DNS for the license server.
•Check error diagnostics on Gateway Configuration page.
•Restart the MCG 3100 server.
ATTENTION
Always restart the MCG 3100 server after you provide a valid license file or perform any changes to solve any licensing issue.
Table 5 "Common server license status errors" (page 32) lists some of the most common server license status errors that can occur.
Table 5
Common server license status errors
Server |
|
|
License Status | Issue description | Resolution |
|
|
|
License file not found | The license file is not uploaded. | Upload a valid license file and |
|
| restart. |
|
|
|
License is invalid | This error indicates that the license | Upload a valid license file and |
| file is already activated on another | restart. |
| server. |
|
|
|
|
License expired | This error indicates that the license | Upload a valid license file and |
| file is already activated on another | restart. |
| server. |
|
|
|
|
ERROR 23: | This error indicates that the local | Reset the system clock and restart. |
protocol violation | system clock is out of sync with the |
|
| time on the licensing server. |
|
|
|
|
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication Gateway 3100 Installation and Upgrades
9 May 2008
