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When you open Novell GroupWise, your CallPilot messages appear in the CallPilot Desktop Messaging folder. You can open, move, copy, delete, forward, and reply to messages, and compose new messages.

The CallPilot indicator in the Windows system tray turns red when you have a new message.

The CallPilot Desktop Messaging folder contains your CallPilot messages

You can move a message to a new folder that you create inside your CallPilot folder.

Red icon shows that this message is urgent

To open a message, double-click the message line

New messages appear in bold

To create a new message, click the New CallPilot Message icon

Date and time received

Subject shows sender’s phone number, and if the message is voice, fax, or text. Voice messages show duration; fax messages show ID and page count.

A Delivery report shows that your message was received. A Read receipt shows that your message was opened by the recipient.

To work offline

To work offline, you need a computer that has Desktop Messaging installed and configured in the same way as your office computer. Log in to Novell GroupWise and, on the Tools menu, click CallPilot Desktop Messaging, then click Download all CallPilot Messages. You can then work offline, reviewing your messages and recording new messages from your computer. CallPilot stores your new messages and sends them the next time you log in to the CallPilot server.

CallPilot Desktop Messaging for Novell GroupWise 1

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Nortel Networks NTRG22AC, A0789401 manual CallPilot Desktop Messaging for Novell GroupWise