When you open Microsoft Exchange or Microsoft Outlook, your CallPilot messages appear in the Inbox under CallPilot Message Store. From the Inbox, you can open, move, copy, delete, forward, and reply to messages, and compose new messages.
The CallPilot indicator in the Windows system tray turns red when you have a new message.
To open a message, | To create a new message, |
click the New CallPilot | |
message line | Message icon |
The CallPilot Message Store contains your received, sent, and deleted CallPilot messages
When you delete a message from your Inbox, it moves to the Deleted Items folder. To delete messages permanently from your CallPilot mailbox, empty your Deleted Items folder.
You can move or copy a message to a new folder. Keep the new folder inside
your CallPilot Message Store if you want to access messages from the telephone.
Exclamation mark | Paperclip icon shows |
shows that this | that this message has |
message is urgent | an attached file |
New messages appear in bold
Date and time received
Subject shows sender’s phone number, and if the message is voice, fax, or text. Voice messages show duration; fax messages show ID and page count.
Delivery report shows that your message was received
Read receipt shows that your message was opened by the recipient
To work offline
To work offline, you need a computer that has Desktop Messaging installed and configured in the same way as your office computer. Log in to Microsoft Exchange or Microsoft Outlook and, on the Tools menu, click CallPilot Desktop Messaging, then click Download all CallPilot Messages. You can then work offline, reviewing your messages and recording new messages from your computer. CallPilot stores your new messages in your Outbox and sends them the next time you log in to the CallPilot server.
CallPilot Desktop Messaging for Microsoft Exchange/Outlook | 1 |
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