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Canon B180C, B160 manual LCD messages Message Error Code Cause Action, Cartridge Jammed

Models: B180C B160

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LCD messages

Message

Error Code Cause

Action

CARTRIDGE JAMMED –	The cartridge holder
	cannot move. This is
	normally due to a paper
	jam.

Clear the paper jam or whatever is obstructing the cartridge holder and then press [Start] and start again. Do not attempt to move the cartridge holder manually.

CHANGE CARTRIDGE –	You pressed [Cartridge]
	and the cartridge holder
	is moving to the centre
	of the fax.

Wait until the cartridge holder stops, then replace the BJ cartridge (see p. 9-8). When you are finished, press [Cartridge] and close the printer cover. Wait for the fax to return to standby mode.

The BJ cartridge is empty or its ink may have dried out.

Clean the BJ cartridge print head (see p. 9-8). If the message remains on the LCD, replace the BJ cartridge (see p. 9-8). The fax will then print automatically any documents received in memory.

9

CHECK DOCUMENT	#001	The document is
		jammed in the Automatic
		Document Feeder
		(ADF).
CHECK PAPER SIZE	–	The size of the paper in
		the multi-purpose tray
		and that specified in the
		PAPER SIZE setting are
		different.
CHECK PRINTER	–	There may be an
		obstruction that is not
		allowing the cartridge
		holder mechanism to
		move.

Remove the document you are trying to send or copy (see p. 9-2) and start again.

Load the correct paper size or change the PAPER SIZE setting. (see p. 8-5)

Check for any obstruction (paper clip, small object, etc.) and also that the orange protective cap and tape are removed from the BJ cartridge. Check also for a paper jam and clear the jam if necessary (see p. 9-3). Then press [Start] and start again.

SOLUTIONS TO COMMON PROBLEMS

9-19

Image 122

Canon B180C, B160 manual LCD messages Message Error Code Cause Action, Cartridge Jammed

Contents

C S I M I L E S Page Table of Contents Iii Other features Restricting use of the faxLCD messages Case of a power failure Periodic cleaningTroubleshooting Specifications IndexCopyright Vii Using this guideCustomer support Viii Important safety instructionsHandling and maintenance Power supply LocationPage Setting UP Testing the faxUnpacking Removing the shipping materials UnpackingTabs of the support into the slots above the ADF Assembling the faxAttaching components Making connections Page Making connections Connecting the AC power cordSetting the language and country Rear of the faxInstalling the BJ cartridge GuidelinesMake sure the fax is plugged Installing the BJ cartridge in your faxInstalling the BJ cartridge Cover tab. see pBJ cartridge into the cartridge holder Paper guidelines Loading paperSelecting the right kind of paper Press Cartridge Loading paper in the multi-purpose trayTo m left Size of your paper bSetting the TEL Line Type Dialling through a switchboard PBX Use u or d to select R-KEY SettingUse u or d to select PBX Dialling through a switchboard PBXSwitching system If you chose Prefix in stepTesting the fax Preparing To USE Your FAX Main components of your fax Fax controls the operation panel LCDFAX-B180C FAX-B160Guidelines for entering numbers, letters, and symbols Continue entering other letters using the numeric buttons Switching between number and letter modesLowercase letter mode a Entering lettersCorrecting mistakes Entering symbolsGuidelines for entering numbers, letters, and symbols Entering numbersIdentifying your documents Registering sender informationPersonalising your fax Press Set three times Setting the date and timeRegistering sender information Numeric buttons Registering your fax/telephone number and nameUse u or d to select Unit Telephone # Canona Registering one-touch speed dialling numbers and names Use u or d to select TEL RegistrationRegistering one-touch speed dialling numbers and names Start from step Registering coded speed dialling numbers and namesUse u or d to select Coded Speed DIAL. Press Set Use u or d to select Group DIAL. Press Set Registering group dialling numbers and namesUse u or d to select TEL REGISTRATION. Press Set Coded Dial A21= Registering group dialling numbers and names From stepAutomatic dialling Long-distance dialling Switching temporarily to tone diallingSpecial dialling Confirming a dial tonePage Handling Documents Types of documents you can scan Problem documentsPreparing documents Loading documents DocumentProblems with multipage documents Adding pages to the documentHandling Paper Loading paper Paper requirementsPrintable area Making Copies Copying documentsCopying documents Sending Documents Setting the scanning contrast Adjusting the quality of your documentsSetting the scanning resolution Preparing to send a documentManual sending see p Sending methodsMemory sending see p Preparing to send a documentOne-touch speed dialling see p Dialling methodsRegular dialling Coded speed dialling see pDocument Feeder ADF Sending documentsMemory sending Dial the receiving party’s fax numberReceiving party’s fax number Manual sendingLift the handset or press Hook and dial Their fax. Press Start and hang upMessages displayed during sending Sending documentsCancelling manual sending Cancelling sendingCancelling memory sending Press to cancel sendingWhat is automatic redialling? Redialling when the line is busyCancelling manual redialling Manual rediallingPress to cancel redialling Cancelling automatic rediallingSetting the options for automatic redialling Wait until the fax begins rediallingUse u or d to select Auto Redial Redialling when the line is busyUse u or d to select TX Settings Times you want the fax to redialSequential broadcasting Sending a document to more than one locationPrinting a document in memory Documents stored in memoryPrinting a list of documents in memory Press to delete the document Deleting a document from memoryUse u or d to select Delete Document Using the numeric buttons Delayed sendingPress Timer Enter the receiving party’s fax numberCancelling delayed sending Use u or d to select Delete FileDelayed sending Press to delete the filePage Cancelling receiving Receiving restriction Different ways to receive a documentReceive Mode Main Use Operation Requirements Details Different ways to receive a documentSetting Fax/Tel mode Receiving documents automatically FAX only ModeSetting FAX only Mode Different ways to receive a documentWhat happens when Fax/Tel mode is selected Setting the options for Fax/Tel modeHandset Use u or d to select RX SettingsUse u or d to select FAX/TEL Auto SW Setting ends and the fax returns to standby mode Receiving a document manually Receiving documents manually Manual ModeSetting Manual Mode Check that Manual is displayed on the LCD See aboveIf you hear a person’s voice If you hear a slow beep toneSetting ANS.MACHINE Mode Using your fax with an answering machineReceiving documents while performing other tasks Other featuresReceiving documents in memory when a problem occurs Press Polling Other featuresPolling to receive documents PollCancelling receiving Press to cancel receivingUse u or d to select RX Restriction Receiving restrictionIf you selected OFF in step Use u or d to select on or OFFIf you selected on in step Use u or d to select the receiving conditionsActivity Reports Selecting a menu Activity reportsSelecting a menu Select the menu you wantUser Settings Selecting a menuReport Settings RX Settings System Settings Press Report How to print a reportActivity reports Want to printActivity report Group dialling list One-touch speed dialling listCoded speed dialling list Activity reportsUser’s data list Doc. memory listTX Transmission report Slerexe Company LimitedRX Reception report Multi TX/RX Transaction reportRestricting use of the fax Locking the faxFollow steps 1 to 3 on p Changing the access passwordUse u or d to select on Press Set Press Set four times Cancelling the restriction settingRestricting use of the fax Use u or d to select OFFPage Solutions to Clearing jams Jams in the Automatic Document Feeder ADFFax as shown Jams in the multi-purpose trayClearing jams Cleaning the interior of the fax Periodic cleaningCleaning the exterior of the fax Cleaning inside the printer coverReconnect the power cord Cleaning the scanner componentsPeriodic cleaning Gently pulling it towards you Clean these componentsPanel Shaded surrounding the separation rollerPrinting the nozzle check pattern Testing and cleaning the BJ cartridge print HeadPress Cleaning Replacing the BJ cartridge Cleaning the BJ cartridge print headUse u or d to select Head Cleaning To Common Problems Cartridge Protective cap a and tape bWith the label facing outwards, insert Troubleshooting Paper feeding problemsDocuments sent from the fax are spotted or dirty Faxing problemsYou cannot send a document Troubleshooting Cannot send using Error Correction Mode ECMErrors occur frequently while sending Cannot receive a document automaticallyCannot receive a document manually Print quality is poorFaxes do not print Cannot receive using Error Correction Mode ECMErrors occur frequently while receiving Fax images print blotched or unevenCopying problems Telephone problemsFax has no power Print quality problemsGeneral problems Fax will not print reportsMessage Error Code Cause Action LCD messagesLCD messages Message Error Code Cause Action Cartridge JammedClear Paper JAM ECM TX Nnnn Memory clear report Case of a power failureDuring a power failure Page Appendix Options Package contents Optional handsetPlugs Optional handsetCovers on the left side of the fax Maintaining your handset Specifications Page Index ECM RX Manual Mode Printer Settings RX Restriction Volume Control setting