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Canon B160, B180C manual LCD messages, Message Error Code Cause Action

Models: B180C B160

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LCD messages

The following messages are displayed on the LCD when the fax is performing a function or encounters an error. The error code appears in the activity report. (see p. 8-8)

Message

Error Code Cause

Action

AUTO REDIAL	–	The fax is waiting to
		redial the receiving
		number because the line
		was busy or the
		receiving party did not
		answer when you tried
		to send the document.

Wait for the fax to automatically redial the number. If you want to cancel automatic redialling, wait until the fax starts dialling the number, press [Stop] and then press [:] (see p. 6-10) or delete the document from memory. (see p. 6-14)

BLACK INK EMPTY	–	The Black BJ tank in the
(FAX-B180C only)		Colour BJ cartridge is
		empty or its ink may
		have dried out.

Clean the BJ cartridge print head (see p. 9-8). If the message remains in the LCD, replace the Black BJ tank. (see Printer Guide)

BUSY/NO SIGNAL	#018	The telephone number	Try sending the
		you dialled is busy.	document at a later time.
		The fax number dialled	Check the fax number
		was incorrect.	and dial again.
		The other party’s fax	Contact the other party
		machine is not working.	and have them check
			their fax machine.

The other party is not using a G3 machine.

The touch tone/rotary pulse setting on your fax is incorrect.

The receiving fax machine did not answer within 55 seconds (after all automatic redialling attempts).

Contact the other party and ask them to send or receive the document using a G3 machine.

Set your fax to the setting that matches your telephone line. (see p. 1-13)

Contact the receiving party and have them check their fax machine. You can try to send the document using manual sending via the handset (see p. 6-6). For an overseas call, add pauses to the registered number. (see p. 2-19)

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Canon B160, B180C manual LCD messages, Message Error Code Cause Action

Contents

C S I M I L E S Page Table of Contents Iii Restricting use of the fax Other featuresTroubleshooting Periodic cleaningLCD messages Case of a power failure Specifications IndexCopyright Customer support Using this guideVii Handling and maintenance Important safety instructionsViii Location Power supplyPage Testing the fax Setting UPUnpacking Unpacking Removing the shipping materialsAttaching components Assembling the faxTabs of the support into the slots above the ADF Making connections Page Setting the language and country Connecting the AC power cordMaking connections Rear of the faxGuidelines Installing the BJ cartridgeInstalling the BJ cartridge Installing the BJ cartridge in your faxMake sure the fax is plugged Cover tab. see pBJ cartridge into the cartridge holder Selecting the right kind of paper Loading paperPaper guidelines To m left Loading paper in the multi-purpose trayPress Cartridge Size of your paper bSetting the TEL Line Type Use u or d to select R-KEY Setting Dialling through a switchboard PBXSwitching system Dialling through a switchboard PBXUse u or d to select PBX If you chose Prefix in stepTesting the fax Preparing To USE Your FAX Main components of your fax LCD Fax controls the operation panelFAX-B160 FAX-B180CGuidelines for entering numbers, letters, and symbols Lowercase letter mode a Switching between number and letter modesContinue entering other letters using the numeric buttons Entering lettersGuidelines for entering numbers, letters, and symbols Entering symbolsCorrecting mistakes Entering numbersPersonalising your fax Registering sender informationIdentifying your documents Registering sender information Setting the date and timePress Set three times Use u or d to select Unit Telephone # Registering your fax/telephone number and nameNumeric buttons Canona Use u or d to select TEL Registration Registering one-touch speed dialling numbers and namesRegistering one-touch speed dialling numbers and names Use u or d to select Coded Speed DIAL. Press Set Registering coded speed dialling numbers and namesStart from step Use u or d to select TEL REGISTRATION. Press Set Registering group dialling numbers and namesUse u or d to select Group DIAL. Press Set Coded Dial A21= From step Registering group dialling numbers and namesAutomatic dialling Special dialling Switching temporarily to tone diallingLong-distance dialling Confirming a dial tonePage Handling Documents Preparing documents Problem documentsTypes of documents you can scan Document Loading documentsAdding pages to the document Problems with multipage documentsHandling Paper Printable area Paper requirementsLoading paper Copying documents Making CopiesCopying documents Sending Documents Setting the scanning resolution Adjusting the quality of your documentsSetting the scanning contrast Preparing to send a documentMemory sending see p Sending methodsManual sending see p Preparing to send a documentRegular dialling Dialling methodsOne-touch speed dialling see p Coded speed dialling see pMemory sending Sending documentsDocument Feeder ADF Dial the receiving party’s fax numberLift the handset or press Hook and dial Manual sendingReceiving party’s fax number Their fax. Press Start and hang upSending documents Messages displayed during sendingCancelling memory sending Cancelling sendingCancelling manual sending Press to cancel sendingCancelling manual redialling Redialling when the line is busyWhat is automatic redialling? Manual rediallingSetting the options for automatic redialling Cancelling automatic rediallingPress to cancel redialling Wait until the fax begins rediallingUse u or d to select TX Settings Redialling when the line is busyUse u or d to select Auto Redial Times you want the fax to redialSending a document to more than one location Sequential broadcastingPrinting a list of documents in memory Documents stored in memoryPrinting a document in memory Use u or d to select Delete Document Deleting a document from memoryPress to delete the document Press Timer Delayed sendingUsing the numeric buttons Enter the receiving party’s fax numberUse u or d to select Delete File Cancelling delayed sendingPress to delete the file Delayed sendingPage Different ways to receive a document Cancelling receiving Receiving restrictionDifferent ways to receive a document Receive Mode Main Use Operation Requirements DetailsSetting FAX only Mode Receiving documents automatically FAX only ModeSetting Fax/Tel mode Different ways to receive a documentSetting the options for Fax/Tel mode What happens when Fax/Tel mode is selectedUse u or d to select FAX/TEL Auto SW Use u or d to select RX SettingsHandset Setting ends and the fax returns to standby mode Setting Manual Mode Receiving documents manually Manual ModeReceiving a document manually Check that Manual is displayed on the LCD See aboveIf you hear a slow beep tone If you hear a person’s voiceUsing your fax with an answering machine Setting ANS.MACHINE ModeReceiving documents in memory when a problem occurs Other featuresReceiving documents while performing other tasks Polling to receive documents Other featuresPress Polling PollPress to cancel receiving Cancelling receivingIf you selected OFF in step Receiving restrictionUse u or d to select RX Restriction Use u or d to select on or OFFUse u or d to select the receiving conditions If you selected on in stepSelecting a menu Activity reports Activity ReportsSelect the menu you want Selecting a menuSelecting a menu User SettingsReport Settings RX Settings System Settings Activity reports How to print a reportPress Report Want to printActivity report Coded speed dialling list One-touch speed dialling listGroup dialling list Activity reportsDoc. memory list User’s data listSlerexe Company Limited TX Transmission reportMulti TX/RX Transaction report RX Reception reportLocking the fax Restricting use of the faxUse u or d to select on Press Set Changing the access passwordFollow steps 1 to 3 on p Restricting use of the fax Cancelling the restriction settingPress Set four times Use u or d to select OFFPage Solutions to Jams in the Automatic Document Feeder ADF Clearing jamsClearing jams Jams in the multi-purpose trayFax as shown Cleaning the exterior of the fax Periodic cleaningCleaning the interior of the fax Cleaning inside the printer coverPeriodic cleaning Cleaning the scanner componentsReconnect the power cord Gently pulling it towards you Clean these componentsShaded surrounding the separation roller PanelPress Cleaning Testing and cleaning the BJ cartridge print HeadPrinting the nozzle check pattern Use u or d to select Head Cleaning Cleaning the BJ cartridge print headReplacing the BJ cartridge Cartridge Protective cap a and tape b To Common ProblemsWith the label facing outwards, insert Paper feeding problems TroubleshootingYou cannot send a document Faxing problemsDocuments sent from the fax are spotted or dirty Errors occur frequently while sending Cannot send using Error Correction Mode ECMTroubleshooting Cannot receive a document automaticallyPrint quality is poor Cannot receive a document manuallyErrors occur frequently while receiving Cannot receive using Error Correction Mode ECMFaxes do not print Fax images print blotched or unevenTelephone problems Copying problemsGeneral problems Print quality problemsFax has no power Fax will not print reportsLCD messages Message Error Code Cause ActionCartridge Jammed LCD messages Message Error Code Cause ActionClear Paper JAM ECM TX Nnnn During a power failure Case of a power failureMemory clear report Page Appendix Options Optional handset Package contentsCovers on the left side of the fax Optional handsetPlugs Maintaining your handset Specifications Page Index ECM RX Manual Mode Printer Settings RX Restriction Volume Control setting