Clearing jams, Periodic cleaning, Troubleshooting | Canon B180C

Table of Contents

9.SOLUTIONS TO COMMON PROBLEMS

APPENDIX:

OPTIONS

Clearing jams	9-2
Jams in the Automatic Document Feeder (ADF)	9-2
Jams in the multi-purpose tray	9-3
Periodic cleaning	9-4
Cleaning the exterior of the fax	9-4
Cleaning the interior of the fax	9-4
Testing and cleaning the BJ cartridge print head	9-7
Replacing the BJ cartridge	9-8
Troubleshooting	9-11
Paper feeding problems	9-11
Faxing problems	9-12
Copying problems	9-16
Telephone problems	9-16
Print quality problems	9-17
General problems	9-17
LCD messages	9-18
In case of a power failure	9-23
During a power failure	9-23
Memory clear report	9-23
Optional handset	A-2
Package contents	A-2
Attaching the handset to your fax	A-3
Maintaining your handset	A-4

Specifications	S-1
Index	I-1

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Canon B180C Clearing jams, Periodic cleaning, Troubleshooting, LCD messages Case of a power failure, Optional handset

Contents

C S I M I L E S Page Table of Contents Iii Other features Restricting use of the fax LCD messages Case of a power failure Periodic cleaningTroubleshooting Specifications Index Copyright Using this guide Customer supportVii Important safety instructions Handling and maintenanceViii Power supply LocationPage Setting UP Testing the fax Unpacking Removing the shipping materials Unpacking Assembling the fax Attaching componentsTabs of the support into the slots above the ADF Making connections Page Making connections Connecting the AC power cordSetting the language and country Rear of the fax Installing the BJ cartridge Guidelines Make sure the fax is plugged Installing the BJ cartridge in your faxInstalling the BJ cartridge Cover tab. see p BJ cartridge into the cartridge holder Loading paper Selecting the right kind of paperPaper guidelines Press Cartridge Loading paper in the multi-purpose trayTo m left Size of your paper b Setting the TEL Line Type Dialling through a switchboard PBX Use u or d to select R-KEY Setting Use u or d to select PBX Dialling through a switchboard PBXSwitching system If you chose Prefix in step Testing the fax Preparing To USE Your FAX Main components of your fax Fax controls the operation panel LCD FAX-B180C FAX-B160 Guidelines for entering numbers, letters, and symbols Continue entering other letters using the numeric buttons Switching between number and letter modesLowercase letter mode a Entering letters Correcting mistakes Entering symbolsGuidelines for entering numbers, letters, and symbols Entering numbers Registering sender information Personalising your faxIdentifying your documents Setting the date and time Registering sender informationPress Set three times Registering your fax/telephone number and name Use u or d to select Unit Telephone #Numeric buttons Canona Registering one-touch speed dialling numbers and names Use u or d to select TEL Registration Registering one-touch speed dialling numbers and names Registering coded speed dialling numbers and names Use u or d to select Coded Speed DIAL. Press SetStart from step Registering group dialling numbers and names Use u or d to select TEL REGISTRATION. Press SetUse u or d to select Group DIAL. Press Set Coded Dial A21= Registering group dialling numbers and names From step Automatic dialling Long-distance dialling Switching temporarily to tone diallingSpecial dialling Confirming a dial tonePage Handling Documents Problem documents Preparing documentsTypes of documents you can scan Loading documents Document Problems with multipage documents Adding pages to the document Handling Paper Paper requirements Printable areaLoading paper Making Copies Copying documents Copying documents Sending Documents Setting the scanning contrast Adjusting the quality of your documentsSetting the scanning resolution Preparing to send a document Manual sending see p Sending methodsMemory sending see p Preparing to send a document One-touch speed dialling see p Dialling methodsRegular dialling Coded speed dialling see p Document Feeder ADF Sending documentsMemory sending Dial the receiving party’s fax number Receiving party’s fax number Manual sendingLift the handset or press Hook and dial Their fax. Press Start and hang up Messages displayed during sending Sending documents Cancelling manual sending Cancelling sendingCancelling memory sending Press to cancel sending What is automatic redialling? Redialling when the line is busyCancelling manual redialling Manual redialling Press to cancel redialling Cancelling automatic rediallingSetting the options for automatic redialling Wait until the fax begins redialling Use u or d to select Auto Redial Redialling when the line is busyUse u or d to select TX Settings Times you want the fax to redial Sequential broadcasting Sending a document to more than one location Documents stored in memory Printing a list of documents in memoryPrinting a document in memory Deleting a document from memory Use u or d to select Delete DocumentPress to delete the document Using the numeric buttons Delayed sendingPress Timer Enter the receiving party’s fax number Cancelling delayed sending Use u or d to select Delete File Delayed sending Press to delete the filePage Cancelling receiving Receiving restriction Different ways to receive a document Receive Mode Main Use Operation Requirements Details Different ways to receive a document Setting Fax/Tel mode Receiving documents automatically FAX only ModeSetting FAX only Mode Different ways to receive a document What happens when Fax/Tel mode is selected Setting the options for Fax/Tel mode Use u or d to select RX Settings Use u or d to select FAX/TEL Auto SWHandset Setting ends and the fax returns to standby mode Receiving a document manually Receiving documents manually Manual ModeSetting Manual Mode Check that Manual is displayed on the LCD See above If you hear a person’s voice If you hear a slow beep tone Setting ANS.MACHINE Mode Using your fax with an answering machine Other features Receiving documents in memory when a problem occursReceiving documents while performing other tasks Press Polling Other featuresPolling to receive documents Poll Cancelling receiving Press to cancel receiving Use u or d to select RX Restriction Receiving restrictionIf you selected OFF in step Use u or d to select on or OFF If you selected on in step Use u or d to select the receiving conditions Activity Reports Selecting a menu Activity reports Selecting a menu Select the menu you want User Settings Selecting a menu Report Settings RX Settings System Settings Press Report How to print a reportActivity reports Want to print Activity report Group dialling list One-touch speed dialling listCoded speed dialling list Activity reports User’s data list Doc. memory list TX Transmission report Slerexe Company Limited RX Reception report Multi TX/RX Transaction report Restricting use of the fax Locking the fax Changing the access password Use u or d to select on Press SetFollow steps 1 to 3 on p Press Set four times Cancelling the restriction settingRestricting use of the fax Use u or d to select OFFPage Solutions to Clearing jams Jams in the Automatic Document Feeder ADF Jams in the multi-purpose tray Clearing jamsFax as shown Cleaning the interior of the fax Periodic cleaningCleaning the exterior of the fax Cleaning inside the printer cover Reconnect the power cord Cleaning the scanner componentsPeriodic cleaning Gently pulling it towards you Clean these components Panel Shaded surrounding the separation roller Testing and cleaning the BJ cartridge print Head Press CleaningPrinting the nozzle check pattern Cleaning the BJ cartridge print head Use u or d to select Head CleaningReplacing the BJ cartridge To Common Problems Cartridge Protective cap a and tape b With the label facing outwards, insert Troubleshooting Paper feeding problems Faxing problems You cannot send a documentDocuments sent from the fax are spotted or dirty Troubleshooting Cannot send using Error Correction Mode ECMErrors occur frequently while sending Cannot receive a document automatically Cannot receive a document manually Print quality is poor Faxes do not print Cannot receive using Error Correction Mode ECMErrors occur frequently while receiving Fax images print blotched or uneven Copying problems Telephone problems Fax has no power Print quality problemsGeneral problems Fax will not print reports Message Error Code Cause Action LCD messages LCD messages Message Error Code Cause Action Cartridge Jammed Clear Paper JAM ECM TX Nnnn Case of a power failure During a power failureMemory clear report Page Appendix Options Package contents Optional handset Optional handset Covers on the left side of the faxPlugs Maintaining your handset Specifications Page Index ECM RX Manual Mode Printer Settings RX Restriction Volume Control setting