Nortel Networks P0908542 Issue 01 specification

12Enterprise Edge Personal Call Manager task tray menu

Enterprise Edge Personal Call Manager task tray menu

The Enterprise Edge Personal Call Manager task tray menu is divided into two main sections. The lower portion of the menu contains the following call control options:

•Callers List - a list of the telephone numbers of the last ten calls

•Redial List - a list of the last ten telephone numbers you dialed

•Quick Dials - a group of telephone numbers you want quick access to

•Transfer - allows you to transfer the active call to another telephone

•Manual Dial - allows you to call someone by entering their telephone number on the computer keyboard

•DND - turns the Do Not Disturb feature on or off

The upper portion of the menu contains the current calls. Each of these calls has an icon beside it to indicate the status of the call. If there are currently no calls, the upper portion of the menu does not appear.

	Active Call	Appears beside the call you are currently on.

	Held Call	Appears beside calls that are on hold. Any call that is not
	Held Call	active is on hold.
		active is on hold.

	Conference Call	Appears beside the two calls that you are connected to
	Conference Call	when you are on a conference call.
		when you are on a conference call.

Held Conference

Appears beside conference calls that are on hold.

Ringing

Appears beside calls that are ringing.

Enterprise Edge Personal Call Manager User Guide

P0908542 Issue 01

Image 12

Nortel Networks P0908542 Issue 01 manual Enterprise Edge Personal Call Manager task tray menu

Contents

Enterprise Edge Personal Call Manager User Guide Page Contents Making a call Answering a callPutting a call on hold Multiple calls Calling features Conferencing a callEnding a call Calls Log Window Address Book Importing Contacts Exporting the Contacts Quick Dials Enterprise Edge Personal Call Manager Preferences Enterprise Edge Personal Call Manager User Guide Enterprise Edge Personal Call Manager About this guide Installing Enterprise Edge Personal Call Manager Starting Enterprise Edge Personal Call Manager Enterprise Edge Personal Call Manager icons Enterprise Edge Personal Call Manager task tray icon Enterprise Edge Personal Call Manager task tray menu Enterprise Edge Personal Call Manager main window Opening the main windowComponents of the main window Menu bar Toolbar Toolbar buttons provide access to commonly used features Address Book Current Calls Components of the main window Current Calls icons Closing the main window Status bar Setting up Enterprise Edge Personal Call Manager Defining the line used Changing the dialing properties Am dialing from Am in this country Click the I am in this country list boxArea Code Click the prefix you want to delete Click the Remove button Use a calling card for long distance Select the Use calling card for long distance check boxClear the Use calling card for long distance check box Adding a custom calling card Click the Long Distance Usage button Click the International Usage button Disable call waiting by dialing Select the Disable call waiting by dialing check boxTo access outside lines Dial using Defining long distance numbers in your area code Making a call using the Address Book Making a call Making a call using the task tray or Calls menu Making a call using the toolbar Redialing a number Returning a call Calling from the Quick Dial list Click the icon of the person you want to call Knowing when someone is calling Answering a callKnowing who is calling Displaying who is calling from the task tray Answering a call using the You Have a New Call dialog box Answering a call from the main windowAnswering a call from the task tray or Calls menu Accessing the Notes tab Putting a call on hold using the main window Putting a call on hold using the task tray or Calls menuAnswering a held call using the main window Answering a held call using the task tray or Calls menu Switching between calls using the main window Switching between calls using the task tray and Call menusMultiple calls Transferring a call Transferring a call using the main window Transferring a call using the right mouse buttonTransferring a call without an announcement Transferring a call without an announcement Transferring a call using the task tray or Calls menu Transferring a call using the keyboard Transferring a call with an announcement Creating a conference using the Conference box Creating a conference using the Calls boxCreating a conference using the task tray or Calls menu Conferencing a call Putting the conference calls on hold using the main window Restoring a held conference using the main windowPutting conferences call on hold Taking a conference off hold Splitting a conference using the main window Splitting a conference using the task tray or Calls menu Ending a conference using the release button Ending a conference using the main windowEnding a conference using the keyboard Ending a conference using the task tray or Calls menu Calling features Ending a call Do Not Disturb DND Turning DND on or off Call Forward Calls Log Window Viewing the Calls Log Viewing the Incoming Calls Viewing the Outgoing CallsUpdating the Calls Log Sorting the Calls Log Making a call from the Calls Log Printing call information from the Calls LogDeleting calls from the Calls Log Closing the Calls Log Window Address Book Tree View of the Address Book List View portion of the Address Book Contacts Adding a new contact to the Address Book Address Properties dialog box Contacts Business Contacts Mail Address Click beside the Voice Announce File Path field Contacts Adding a caller to the Address Book Finding a contact in the Address Book Contacts Quick Search Contacts Entering names or numbers Editing the properties of a contact Organizing the Address book Copying a contact Copying a contact using the linked copy method Copying a contact using the template copy method Click Paste Special Moving a contact Deleting a contact Printing Contacts Folders Creating a new folder in the Address Book Copying a folder Moving a folder Renaming a folder Deleting a folder Importing Contacts Exporting the Contacts Folders Quick Dials Synchronization with the telephoneAdding Quick Dials Accessing Help Accessing context-sensitive HelpOpening the Help contents screen Accessing the Tip of the Day Turning the Tip of the Day on Enterprise Edge Personal Call Manager Preferences Changing the Search preferences Changing the Dialing Rule Setting Changing the Startup Option Changing the Caller’s Record Display Setting Changing the Caller’s Record Display Setting Quitting Enterprise Edge Personal Call Manager Removing Enterprise Edge Personal Call ManagerClick Enterprise Edge Personal Call Manager Glossary Menu bar shows the menus available from the main window Index P0908542 Issue Who is calling 34 Task tray menu Enterprise Edge Personal Call Manager User Guide