Troubleshooting

Wireless Transfer

Problem

Cause/Solution

c

The camera is not detected by

Confirm your camera’s connection to

139

the my Picturetown Utility.

the computer.

 

 

 

 

SSID is not displayed.

• Configure a network profile.

136,

 

• SSID is set to hide.

126

 

• Signal strength is poor.

 

 

• Move the camera closer to the access

 

 

point.

 

 

• Remove obstruction between the

 

 

camera and access point.

 

 

• Adjust the direction of the camera so

 

 

it can receive a better signal.

 

 

 

 

Connection to the access point or

• A profile for home wireless LAN is set

129

server failed.

in the procedure for public wireless

 

 

LAN.

 

 

• Confirm network profile information

136

 

using the camera’s setup menu and

 

 

the Utility.

 

 

 

 

Wireless connection was

• Signal strength is poor.

–

terminated during picture

• Move the camera closer to the access

–

upload, and upload failed.

point.

 

 

• Remove obstruction between the

–

 

camera and access point.

 

 

• Battery is exhausted.

22

 

 

 

Notes Technical

167