93 Troubleshooting
Error Messages on the Message Window
Error message Cause Solution
ADMINISTERED BY
PC
PLEASE WAIT!
This machine is
accessing the Setup
Utility.
Exit the Setup Utility.
If no operation is performed for
600 seconds, the main screen
appears.
COMMUNICATION
ERROR (####)
Communication is not
possible because of
some problem in the
machine.
Communication is not
possible because of a
problem with the
recipient/caller’s fax
machine.
Check the transmission results.
Check Fax Mode A fax error occurred
while an operation was
being performed in Copy
mode or Scan mode.
Press the Fax key to check the
error condition, and take
appropriate measures.
FAX DATA LOST Data stored in the
memory has been
erased.
Check the printed lost data
report. If transmission data was
erased, scan the transmission
data again. If received data was
erased, have the fax sent again.
HANG UP THE
PHONE The receiver of the
connected telephone is
lifted.
Replace the receiver of the
connected telephone on the
hook.
LINE PROBLEM
CHECK LINE
The telephone dialing
system or telephone
wiring system is not
set correctly.
The telephone cable
is not attached cor-
rectly.
Check the telephone dialing
system or telephone wiring
system and use the appropri-
ate configuration menu to
make the correct settings.
Correctly connect the tele-
phone cable.
MEMORY FILE FULL The number of items
registered in the
memory has
exceeded the maxi-
mum allowed.
If MEMORY RX MODE is set
to ON, cancel memory recep-
tion mode, and print received
documents stored in the mem-
ory.