TROUBLESHOOTING
Use the following information to assist with solving any problems that might arise when using your Scancopier.
LCD MESSAGES
LCD Message | Action required |
|
|
Copy function disables | Download the printer profile. (See Appendix C |
| entitled “Updating the printer profile.”) |
|
|
Check printer cable or status | Check if the printer cable has been correctly |
| connected. |
| Check if the printer is turned on. |
| Restart the Scancopier and your printer (i.e. switch |
| OFF and then ON again). |
| If the message still appears, contact your Oki dealer. |
|
|
LCD INFORMATION CODES
Info code | Meaning |
10001 | SDRAM error |
|
|
10006 | Home sensor error |
10007 | Lamp error |
10009 | Paper jam (ADF) |
10010 | Cover open |
Action required
Restart the Scancopier (i.e. switch OFF and then ON).
If the code still appears, contact your Oki dealer.
Open the ADF cover, remove the paper and close the cover.
If the code still appears, contact your Oki dealer.
Close the cover.
If the code still appears, contact your Oki dealer.
10099 | Lock error | Turn OFF the S900. |
|
| Use the Lock/Unlock button to unlock the Scanning |
|
| head of the S900. |
|
| Restart the S900. |
|
| If the code still appears, contact your Oki dealer. |
20002 | Connect printer | Check the IEEE1394 cable and connections. |
| error |
|
|
|
|
20003 | Printer error | Check that the printer is functioning properly. |
|
| If the code still appears, contact your Oki dealer. |
20004 | Printer | Check the printer. |
|
|
|
Copy job error | Reset the S900 and try again. | |
|
| If the code still appears, contact your Oki dealer. |
1394 protocol error | Reset the S900 and printer and try again. | |
|
| If the code still appears, contact your Oki dealer. |
TROUBLESHOOTING > 51
