Manuals / Onkyo / Home Audio / Speaker System

Onkyo TX-NR509 Troubleshooting, Errors during an update via USB, Error Code, Description, Europe

Models: TX-NR509

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■Errors during an update via USB

Troubleshooting

Case 1:

If “No Update” is displayed on the front display of the AV receiver, it means that the firmware has already been updated. You do not need to do anything further.

Case 2:

If an error occurs, “Error!! *-**” is displayed on the front display of the AV receiver. (Alpha-numeric characters on the front display are denoted by asterisks.) Refer to the following table and take appropriate action.

■Errors during an update via USB

Error Code	Description
-10,-20	The USB device was not detected. Make sure
	the USB flash memory or USB cable is
	properly connected to the USB port. If the
	USB storage device has its own power supply,
	use it to power the USB device.

*-14	The firmware file was not found in the root
	folder of the USB device, or the firmware file
	is for another model. Retry and download the
	file on the support page of the web site,
	following the on-site instructions. If the error
	persists, please contact Onkyo Support and
	provide the error code.

Others	Retry the update procedure from the
	beginning. If the error persists, please contact
	Onkyo Support and provide the error code.

Case 3:

If an error occurs during the update process, disconnect then reconnect the AC power cord and try again.

Case 4:

If an error occurs due to a wrong selection of input sources, turn off and on the AV receiver. Then retry the update.

2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN http://www.onkyo.com/

The Americas

18 Park Way, Upper Saddle River, N.J. 07458, U.S.A. Tel: 800-229-1687, 201-785-2600

Fax: 201-785-2650

Hours: M-F 9am-8pm/Sat-Sun 10am-4pm ET http://www.us.onkyo.com/

Europe

Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY

Tel: +49-8142-4401-0 Fax: +49-8142-4401-555

http://www.eu.onkyo.com/

China, Hong Kong

Unit 1033, 10/F, Star House, No 3, Salisbury Road, Tsim Sha Tsui Kowloon, Hong Kong.

Tel: 852-2429-3118 Fax: 852-2428-9039

http://www.onkyochina.com/

Asia, Oceania, Middle East, Africa

Please contact an Onkyo distributor referring to Onkyo SUPPORT site.

http://www.intl.onkyo.com/support/local_support/index.html

En

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Onkyo TX-NR509 Troubleshooting, Errors during an update via USB, Error Code, Description, The Americas, Europe

Contents

Contents TX-NR509AV Receiver Important Safety Instructions AVISFor U.S. models PrecautionsFor Canadian Models Modèle pour les CanadienFor British models Supplied AccessoriesFor European Models Installing the batteriesIntroduction ContentsConnections Turning On & Basic OperationsAmplifier FeaturesProcessing Miscellaneousb c d e Front & Rear Panelsf g h i j k l n o pa b c d Displaye f g jk l mnjkl m n a b cdRear Panel i u REMOTE CONTROL jackc a d e Remote ControllerControlling the AV Receiver a 8RECEIVER buttonConnecting Your Speakers Connecting the AV ReceiverConnecting the Speaker Cables Screw-typespeaker terminalsSpeaker Configuration Speaker Connection PrecautionsAttaching the Speaker Cable Labels Using a Powered Subwoofer Connecting AV components About AV ConnectionsAV Cables and Jacks Audio return channel ARC function Connecting Components with HDMIA B C D E F G H Connecting Your ComponentsConnecting a Recording Component Connecting Onkyo uComponentsHow to record a video source System On/Auto Power OnConnecting the Power Cord Connecting the AntennasTurning On/Off the AV Receiver Turning OnTurning Off Playback Controlling Contents of USB or Network Devicesh i aj b k cl dm e n f o g p q Playing the Connected ComponentPlaying an iPod/iPhone via USB Understanding Icons on the DisplayStandard Mode control jMENUListening to Internet Radio Playing a USB DeviceExtended Mode control Listening to vTuner Internet RadioRegistering My Favorites*1 Listening to Other Internet RadioENTER Top menu of Internet RadioWindows Media Player 12 Setup Windows Media Player 11 SetupUsing Remote Playback Playing Music Files on a ServerTuning into Radio Stations Using the TunerListening to AM/FM Radio Auto tuning modeManual tuning mode Presetting AM/FM StationsTuning into stations by frequency Selecting PresetsFinding Stations by Type PTY Displaying Radio Text RTENTER Listening to Traffic News TPUsing the Automatic Speaker Setup Using Basic FunctionsMeasurement procedure c a bError Messages Changing the Speaker Setup ManuallyENTER If you’re using a powered subwoofer and it outputs very low-frequencysound at a low volume level, it may not be detected by Audyssey 2EQ Room Correction and Speaker Setup Using a Powered SubwooferSelecting Listening Modes Using the Listening ModesPURE AUDIO button and indicator Listening Mode ButtonsExplanatory Notes About Listening ModesOnkyo-OriginalDSP Listening Modes “Advanced Setup” for more details pageListening Modes reverberation of a large hallDolby PLIIx Movie Listening ModeDolby PLIIx Music Dolby PLIIx GameDescription Listening ModeInput SpeakerUsing the Sleep Timer Using the Home MenuSetting the Display Brightness Displaying Source InformationUsing Headphones Using the Music OptimizerChanging the Input Display Muting the AV ReceiverRecording Separate AV Sources 1 2Prepare the camcorder and CD player for playback Prepare the VCR for recordingOn-screenSetup Menus Advanced SetupCommon Procedures in Setup Menu Setup MenuComponent Component Video Input HDMI InputDigital Audio Digital Audio Input Explanatory NotesSubwoofer Sp Config Speaker ConfigurationFront Center*1, Surround*1, Surround Back*1*2*3*4Sp Distance Speaker Distance Level Cal Level CalibrationWireless SB Surround Back Wireless SW SubwooferMultiplex/Mono Audio AdjustDolby DimensionTheater-Dimensional Source SetupAudyssey Listening AngleA/V Sync Preset Name For Input SelectorDynamic Volume A/V SyncRemote Control Setting the Incoming Digital Signal Fixed ModeHardware Audio SelectorAuto Standby TunerUP-A1 AM/FM Freq Step North American and Taiwan modelsHDMI Ctrl RIHD HDMI SetupHDMI Through Audio TV OutLipSync Network SetupMAC Address DHCPUsing the Audio Settings UpdateTone Control Speaker LevelsMusic Optimizer Late Night FunctionCinemaFILTER Dynamic VolumeMaking Zone 2 Connections ZoneControlling Zone 2 Components Operating on the remote controlleriPod/iPhone Playback via Onkyo Dock Using the Onkyo DockUP-A1Dock Auto Power OnRI Dock Controlling Your iPod/iPhoneAuto Power On Other Remote ControllersPage Entering Remote Control Codes Preprogrammed Remote Control CodesControlling Other Components pageResetting the Remote Controller Resetting REMOTE MODE ButtonsControlling Other Components Controlling a TVPage Power TroubleshootingAudio Can’t turn on the AV receiverThere’s no sound with a certain signal format VideoThe speaker volume cannot be set as required About DTS signalsTuner Remote ControllerUP-A1Dock for iPod/iPhone The remote controller doesn’t workRecording USB Device PlaybackZone Music Server and Internet RadioVideo Attenuation Video ATT OFF defaultConnecting to the Network Network/USB FeaturesNetwork Requirements Server RequirementsSupported Audio File Formats USB Device RequirementsAbout DLNA Remote playbackUpdate procedure Firmware UpdateUpdating the Firmware via Network Before you startErrors during an update via Network TroubleshootingUpdating the Firmware via USB Update procedureBefore you start Errors during an update via USB TroubleshootingError Code DescriptionConnection Tips and Video Signal Path Video Connection FormatsAudio Connection Formats About HDMI Supported Audio FormatsAbout Copyright Protection About p-compatiblecomponents Using an RIHD-compatibleTV, Player, or RecorderOperations that can be performed with pconnection Players/Recorders1Confirm the connection and settings How to connect and setup3 Confirm the settings 4 Operate with the remote controllerAmplifier Section SpecificationsVideo Section Tuner SectionMemo 2 9 4 0 0 5 7 1 A