OPPO Digital BDP-95 user manual Useful Notes, Troubleshooting

REFERENCES

Useful Notes

∙In order to prolong the service life of your player, it is recommended to wait at least 30 seconds before you turn it on again after switching it off.

∙Remove disc and turn power off after operation.

∙Some functions of the player may not be applicable to certain discs.

∙Some discs with special features may not be fully supported by the player. This is not a malfunction of the unit.

∙In the case of player malfunction, please turn it off, wait for 30 seconds and turn it back on. If the problem still exists, please follow the troubleshooting instructions or contact an OPPO service center.

Troubleshooting

Use this chart to resolve general operational problems. If there are any problems that you cannot resolve, please contact your OPPO service center.

Symptom	Possible Cause	Solution	Reference
			Page
No sound	Audio cable is not properly	Check audio cable, and then reconnect if necessary.	10 - 17
	connected
	Mute is activated	Press the MUTE button to cancel the mute.	31
	Volume is too low	Press the VOL + button to increase the volume to 100.	31
	SACD is played and the audio	This is not supported due to copyright restrictions of	16, 53
	connection is coaxial or optical	SACD. Please use the analog or HDMI audio output.
	digital audio	Alternatively, you may set SACD Priority to CD mode
		and the player will play the CD layer.
	DVD-Audio is played and the	This is not supported due to copyright restrictions of	16, 53
	audio connection is coaxial or	DVD-Audio. Please use the analog or HDMI audio
	optical digital audio	output. Alternatively, you may switch to the DVD-
		Video playback mode.
No picture	Video cable is not properly	Check video cable; reconnect if necessary.	10 - 11
	connected
	TV input is not correctly	Select the input to which the player is connected.
	selected
	“Pure Audio” mode engaged	Press the PURE button to cancel this mode.	42
	Video output format is not	Select a proper output resolution that is supported by	34
	support by the TV	your TV.
	Video system is not supported	When playback is completely stopped, press and hold	34, 56
	by the TV	the P/N button or set the correct TV System in the
		Setup Menu.
No color	Video system is not supported	When playback is completely stopped, press and hold	34, 56
	by the TV	the P/N button or set the correct TV System in the
		Setup Menu.
	Saturation set too low	Check the saturation setting on TV and player.	57
	Loose or damaged component	If using component output, check that the three cables	13
	video cables	are all properly plugged in and not damaged. Make
		sure the color of the plugs match the jacks on both
		ends.
	Incorrect video output port	If using composite video output, check that the cable is	10
		not incorrectly plugged into a component video jack.
Incorrect color	Incorrect color space setting	If using HDMI for video output, check the color space	55
		setting on the TV and player.
	Incorrect component video	If using component video output, check the three	13
	cable connection	component video cables to make sure the signals
		match on both ends

82