Oricom M800 warranty Caller ID, Answering system

Models: M800

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Troubleshooting guide 35

Caller ID

Problem

Cause/solution

 

 

 

Caller ID information is not displayed.

You must subscribe to Caller ID service from your

 

 

service provider/telephone company.

 

• Make sure the base unit is plugged directly into

 

 

a telephone modular jack. If you are using a line

 

 

with ADSL service, make sure you have properly

 

 

installed the ADSL filters supplied by your service

 

 

provider.

While on a call, new caller ID information is not

You must subscribe to Caller ID with Call Waiting

displayed.

 

service from your service provider/telephone

 

 

company.

Answering system

 

 

 

 

Problem

Cause/solution

 

 

 

The unit does not record new messages.

Make sure the answering system is on.

 

The message memory may be full . Some

 

 

messages will need to be deleted.

Cannot access the answering system locally through a

The system may be in use by another party.

system handset.

The system is busy recording a message.

 

Cannot operate the answering system remotely.

You must use a touch-tone telephone for remote

 

 

access.

 

Make sure you follow the remote access

 

 

procedures in this user’s guide.

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Oricom M800 warranty Caller ID, Answering system