Troubleshooting
Did you clear the browser cache?
Microsoft Internet Explorer 6.0 or later versions
• Select Toolsnet Options | . |
•Click General information Click Delete Files under Temporary Internet Files.
•Click OK.
Netscape Navigator 6.2
• Select Edit | . |
•Double click Extended.
•Click Cache.
•Click Empty Cache.
•Click OK.
Is your Wid installed properly? *
• Choose Startol Panel | . | |
• Double | System icon to open the System Properties dialog. | |
•Click the Hardware tab.
•Click the Device Manager button.
• Double | Network Adapters icon. |
•Doubleid.
•Click the General tab. If your Wid is installed properly
you should see the message “The device is working properly.”
Is your computer set up to obtain IP addresses automatically? *
• Choose Start | . |
• Double | Local Area Connection icon. |
•Click the Properties button.
•Select Internet Protocol (TCP/IP).
•Click the Properties button.
•Select Obtain an IP address automatically.
•Select Obtain DNS server addresses automatically.
•Click OK twice.
•Restart your computer.
Is the IP address for your computer within the range of 192.168.0.2 to
192.168.0.254? * |
|
• Choose Startogramsompt | . |
•When the Command Prompt window opens, type ipconfig and press Enter.
•If the IP address is not within the range, restart your computer.
*Instructions are provided for Windows XP Service Pack 2 (SP2). If you are not using Windows XP, refer to the manufacturer’s documentation for instructions.
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