Before calling for service

Troubleshooting

Contact your dealer if the problem persists even when you have checked the following items.

AG-MX70-related problems

Problem

What to check

 

 

The power can not be

Is the plug of the power cable inserted properly in the outlet?

switched on.

Has the fan stopped operating?

 

 

There is no picture.

Is the power of the VTR or other connected equipment switched on?

 

Are the cables connected correctly?

 

Has fade been applied?

 

Has the source been input correctly?

 

 

There is no color.

Is the monochrome selection switch set to ON?

 

Is only “Y” provided as input instead of the composite signal?

 

Has the source been input correctly?

 

 

There is no sound.

Has audio fade-out been applied?

 

Has the source been input correctly?

 

 

The image does not

Has the same signal been selected for A-side and B-side?

change even when the

 

transition lever is moved

 

during mix/wipe mode.

 

 

 

MX-Navi-related problems

Problem

 

What to check

 

 

A menu for title load or

The AG-MX70 has not been recognized by the PC. Check the following items.

playback etc. is grayed

Is the power of the AG-MX70 switched on?

out and operation is not

Are the AG-MX70 and the PC connected correctly via a USB cable?

possible.

 

 

Is the length of the USB cable less than 3 m?

 

 

 

 

When operation is still not possible even though the above items are fulfilled, it is possible that

 

 

 

 

the USB driver has not been installed successfully. Execute DrvUninstaller.exe in the

 

 

 

 

DrvUninstaller folder of the setup CD-ROM to delete the USB driver (at this time the message

 

 

 

 

“Cannot delete some files” may be displayed, but this does not present a problem), and then

 

 

 

 

install the USB driver again.

 

 

 

 

Image

transmission

or

Images cannot be transmitted or captured while the “Loading...” display appears on the LCD

reading has been performed,

screen immediately after the AG-MX70’s power has been turned on or immediately after

but the processing stopped

changes have been made to the image memory settings. Wait until the “Loading...” display is

and the message “AG-MX70

cleared, and then try again.

is not ready to transfer,

 

Please

check

Power

and

 

connection, and try again..”

 

is displayed.

 

 

 

 

 

The image does not

Check that the DSK/Fade items Key and Fill in the DSK/Fade menu of the AG-MX70 are set to

change

to

DSK even

Title.

when

DSK

playback

 

operation is performed.

 

 

 

 

 

 

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Panasonic AG-MX70P manual Before calling for service, Problem What to check