8-5. Trouble Diagnosis of Fan Motor

This outdoor DC fan motor contains an internal control PCB. Therefore, it is not possible to measure the coil resistance, and the following procedure should be used to check the motor.

Perform the trouble diagnosis by Test Run mode described on Installation Instructions of indoor unit.

Important: (A) Turn OFF the power before connecting or disconnecting the motor connectors.

(B)When performing voltage measurement at the outdoor controller connector for (3) in the table below, the DC motor will trip and voltage output will stop approximately 10 seconds after operation is started. For this reason, to measure the voltage again, first turn OFF the outdoor unit power, then, measure the voltage in Test Run mode.

[Trouble symptom 1] The fan does not stop when the outdoor unit stops. Outdoor unit controller trouble

[Trouble symptom 2] The fan motor does not rotate when the outdoor unit is operating.

(Diagnostic procedure)

*Disconnect the motor connectors and measure the voltage at the DC motor connectors on the outdoor unit controller (3 locations).

Measurement location

Normal value

(1) Vm-Gnd: Between pin 1 and pin 4

DC 230V or more

(2) Vcc-Gnd: Between pin 5 and pin 4

DC 14V or more

(3) Vsp-Gnd: Between pin 7 and pin 4

After fluctuating 4 times between DC 1.7 to 6.1V

 

(1 sec. ON) and DC 0 V (1 sec. OFF), the DC

 

motor trips.

 

 

(Diagnostic results)

All of the above measured values are normal. Fan motor trouble (Replace the motor.) Any one of the above measured values is not normal. Outdoor unit controller trouble

(Replace the controller .)

(Reference) DC motor connector pin arrangement

Pin 1: Vm (red)

Pin 2: Not used

Pin 3: Not used

Pin 4: Gnd (blue)

Pin 5: Vcc (brown)

Pin 6: PG (white)

Pin 7: Vsp (orange)

[Trouble symptom 3] Motor rotates for some time (several seconds), but then quickly stops, when the outdoor unit operates.

(There is trouble in the system that provides feedback of motor rotation speed from the motor to the outdoor unit controller.)

[Trouble symptom 4] Fan motor rotation speed does not change during outdoor unit operation.

[Trouble symptom 5] Fan motor rotation speed varies excessively during outdoor unit operation.

(Remedy for symptom 3 to 5)

It is not possible to identify whether the trouble is outdoor unit controller trouble or motor trouble. Therefore, first replace the outdoor unit controller, then (if necessary) replace the DC motor.

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Panasonic CU-4KE31NBU, CU-4KE24NBU Trouble Diagnosis of Fan Motor, Diagnostic procedure, Measurement location Normal value

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