SLT Features Call Hold
Revised April 2000 DBS 824-3.0/3.2-700 5-10
forwarding will not work for any extension that is permanently call
forwarded to the hunt group pilot number.
Call Hold
(CPC-S and CPC-M)
Description
Call Hold provides either exclusive or system hold, depending on system
programming. With Exclusive Hold, only the extension that held the call can
retrieve it. With System Hold, another extension can retrieve the call.
Operation
To place a call on Hold:
Flash the switchhook.
To release the call:
Flash the switchhook again.
Related Programming
• FF1 (System): Non-appearing Central Office Line Hold
• FF1 (System): Extension Hold Recall Timer for CO Calls
• FF1 (System): Extension Hold Recall Timer for Intercom Calls
• FF1 (System): SLT Onhook Flash Timer
Considerations
• A held call recalls if it is not retrieved before the Hold Recall Timer
expires.
• If there is no response to the Hold Recall, the call transfers to the Attendant
Phone; however, no tone sounds at an Attendant Phone if Night Mode is
activated.
• If you flash the switchhook during a conference call, the flash is ignored.