Call Coverage Groups Key Telephone Features
3-8 DBS 824-3.0/3.2-700 Revised April 2000
• An alert tone sounds to both phones (system programming required).
• The EXT LED lights.
Related Programming
• FF1 (System): Alert Tone for Busy Override and OHVA
• FF1 (System): Extension Class of Service Setting
• FF3 (Extension): Extension Class of Service Assignment
• FF3 (Extension): Busy Override Send
• FF3 (Extension): Busy Override Receive
• FF3 (Extension): Extension Page Group
• FF3 (Extension): Call Waiting
Considerations
• You cannot break in on three-party conference calls.
• Attendants can be pre vented from using busy override.
• The default for the ove rride alert tone is “off.” If the override alert tone is
enabled, the tone will be sent to both parties when a call is overridden.
• “Overridden” does not appear on the display of an extension that has been
broken into.
• Call Waiting must be activated for Busy Override to operate on hunt
groups calls.
Call Coverage Groups(CPC-S and CPC-M)
Description
Call coverage is designed for office workers who almost always want their
unanswered calls to be routed to the same secretary or secretaries.
Up to two extensions can be designated as covering phones (secretary).