Attendant Busy Override Attendant Features
2-4 DBS 824-3.0/3.2-700 Revised April 2000
Names for System Speed Dialing can also be stored using a DSS console
connected to the attendant phone.
Attendant Busy Override
(CPC-S and CPC-M)
Description
The Attendant Busy Override feature allows the attendant to break in on an
Intercom Call or a CO Call that is already in progress.
Attendant Busy Override can break into any extension, even if the extension
has “Busy Overridden” turned off. (The extension feature “Busy Override”
cannot break into an extension that has “Busy Overridden” turned off.)
System programming determines whether the override is preceded by an alert
tone. By default, Attendant Override does not sound an alert tone.
Operation
To override a busy extension:
Press “4.”
“CONF XXX YYY” (where “XXX” and “YYY” are the extension numbers)
appears on the display.
Related Programming
FF1 (System): Attendant Override
FF1 (System): Alert Tone for Busy Override & OHVA
Considerations
Replace the handset to exit the three-party conference call.
The alert tone can be turned on or off through system programming.