Camera does not work even if power is turned on

Q&A Troubleshooting

Battery, power

Camera does not work even if power is turned on.

Battery is not inserted correctly (P.15), or needs recharging (P.13).

LCD monitor shuts off even if power is turned on.

Camera is set to ‘POWER SAVE’ or ‘AUTO LCD OFF’ (P.23).

→Press shutter button halfway to release. Battery needs recharging.

Camera switches off as soon as power is turned on.

Battery needs recharging.

Camera is set to ‘POWER SAVE’. (P.23)

→Press shutter button halfway to release.

This unit is turned off automatically.

If you connect to a TV compatible with VIERA Link with an HDMI mini cable (optional) and turn off the power on the TV with the remote control for the TV, the power on this unit also turns off.

→If you are not using VIERA Link, set ‘VIERA Link’ to ‘OFF’. (P.26)

Recording

Cannot record pictures.

REC/PLAY switch is not set to (record).

Built-in memory/card is full. → Free space by deleting unwanted pictures (P.41).

Cannot record to cards.

Do not format cards on other equipment.

→Please format cards with this camera. (P.26) For details about compatible cards, see P.16.

Recording capacity is low.

Battery needs recharging .

→Use a fully charged battery (not sold pre-charged). (P.13)

→If you leave the camera on, the battery will be exhausted. Turn the camera off frequently by using ‘POWER SAVE’ or ‘AUTO LCD OFF’ (P.23) etc.

Please check the recording picture capacity for cards and built-in memory. ( P.124, P.126)

Recorded pictures look white.

Lens is dirty (fingerprints, etc.).

→Turn on power to extract lens barrel, and clean lens surface with a soft, dry cloth. Lens is foggy (P.10).

Recorded pictures are too bright/too dark.

Pictures taken in dark locations, or bright subjects (snow, bright conditions, etc.) occupy most of the screen. (Brightness of LCD monitor may differ from that of actual picture) → Adjust the exposure (P.49).