Panasonic KX-FL501E manual Problem Cause & solution Blank sheet is ejected, Receive mode

		Operations
Fax – receiving (cont.)
Problem	Cause & solution
A blank sheet is ejected.	The other party placed the document in their fax machine
	●
	the wrong way. Check with the other party.
A white line or a dirty pattern	The glass or rollers are dirty. Clean them (p. 74).
	●
appears on your recording
paper.
The printing quality is poor.	The other party sent a faint document. Ask them to send a
	●
	clearer copy of the document.
	Some paper has instructions recommending which side to
	●
	print on. Try turning the paper over.
	You may have used paper with a cotton and/or fiber content
	●
	that is over 20%, such as letterhead or resume paper.
	The remaining toner is low. Replace the toner cartridge
	●
	(p. 68).
	We recommend you replace the drum unit every third time
	●
	you replace the toner cartridge (p. 68). To check the drum
	life and quality, please print the printer test list (p. 76).
	The toner save mode of feature #79 is on (p. 59).
	●
Receive mode
Problem	Cause & solution
I cannot select the desired	If you want to set FAX ONLY or TEL/FAX
	●
receive mode.	mode:		ON
	— select the desired mode using feature
	#77 (p. 59), and
	— press AUTO ANSWER	to turn on
	the AUTO ANSWER light.
	If you want to set TEL mode:
	●
	— press AUTO ANSWER	to turn off	OFF
	the AUTO ANSWER light.
The other party complains that	The unit is not in AUTO ANSWER mode.
	●
they cannot send a document.	Press AUTO ANSWER	to turn on the	ON
	AUTO ANSWER light.
Copying
Problem	Cause & solution

The unit does not make a copy. ●You cannot make a copy during programming. Make the copy after programming or stop programming.

A black line, a white line or a ●The glass or rollers are dirty. Clean them (p. 74). dirty pattern appears on the

copied document.

(continued)

65