Manuals / Panasonic / Computer Equipment / Fax Machine

Panasonic KX-FL501E manual Problem Cause & solution Blank sheet is ejected, Receive mode

Models: KX-FL501E

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Page 67

		Operations
Fax – receiving (cont.)
Problem	Cause & solution
A blank sheet is ejected.	The other party placed the document in their fax machine
	●
	the wrong way. Check with the other party.
A white line or a dirty pattern	The glass or rollers are dirty. Clean them (p. 74).
	●
appears on your recording
paper.
The printing quality is poor.	The other party sent a faint document. Ask them to send a
	●
	clearer copy of the document.
	Some paper has instructions recommending which side to
	●
	print on. Try turning the paper over.
	You may have used paper with a cotton and/or fiber content
	●
	that is over 20%, such as letterhead or resume paper.
	The remaining toner is low. Replace the toner cartridge
	●
	(p. 68).
	We recommend you replace the drum unit every third time
	●
	you replace the toner cartridge (p. 68). To check the drum
	life and quality, please print the printer test list (p. 76).
	The toner save mode of feature #79 is on (p. 59).
	●
Receive mode
Problem	Cause & solution
I cannot select the desired	If you want to set FAX ONLY or TEL/FAX
	●
receive mode.	mode:		ON
	— select the desired mode using feature		ON
	#77 (p. 59), and
	— press AUTO ANSWER	to turn on
	the AUTO ANSWER light.
	If you want to set TEL mode:
	●
	— press AUTO ANSWER	to turn off	OFF
	the AUTO ANSWER light.
The other party complains that	The unit is not in AUTO ANSWER mode.
	●
they cannot send a document.	Press AUTO ANSWER	to turn on the	ON
	AUTO ANSWER light.		ON
Copying
Problem	Cause & solution

The unit does not make a copy. ●You cannot make a copy during programming. Make the copy after programming or stop programming.

A black line, a white line or a ●The glass or rollers are dirty. Clean them (p. 74). dirty pattern appears on the

copied document.

(continued)

65

Image 67

Panasonic KX-FL501E manual Problem Cause & solution Blank sheet is ejected, White line or a dirty pattern, Receive mode

Contents

Operating Instructions Warranty Registration Terms and Conditions 580550 08701 to FaxFor your future reference Thank you for purchasing a Panasonic facsimileImportant safety instructions Safety instructionsToner cartridge Laser radiationDrum unit Other Information InstallationTable of Contents Copy Included accessories AccessoriesModel No Usage Specifications Accessory informationHelp Help Button/Finding the ControlsHelp function OverviewLocation Finding the ControlsToner cartridge and drum unit SetupSurface Toner save feature Paper stacker Paper tray, document stacker and paper stackerPaper tray Document stackerAdding paper Recording paperConnections Menu Easy Dial SET Stop Setting the date and timeDate and time, your logo and facsimile telephone number MenuMenu Easy Dial SET Setting your logoHandset Mute To select characters with the dial keypad To select characters using Easy DialDisplay order of characters To correct a mistake To delete a number Setting your facsimile telephone numberRinger volume Volumes / Recall FeatureAdjusting volumes Button!to use the recall featureDirectory Program Automatic DiallingStoring names and telephone numbers in ONE-TOUCH Dial Lower SETDirectory Program Stop Delete Helpful hint Storing names and telephone numbers in Easy DialEditing a stored name and number Editing and erasing a stored name and numberEasy Dial SET Directory Program Easy Dial SET Directory Program Stop Erasing a stored station and itemLower Dial NAME/TEL NO. Stop Monitor Making a voice call using ONE-TOUCH Dial and Easy DialUsing ONE-TOUCH Dial Using Easy DialCaller ID Caller ID service from your phone companyHow Caller ID is displayed Display while viewing Viewing and calling back using caller informationCaller ID Search To display the date/time of the call and the caller’s nameMenu Stop SET Confirming caller information using the Caller ID listPrinting and erasing the Caller ID list Caller ID PrintEasy Dial Lower SET Caller ID Search Storing caller information in ONE-TOUCH Dial and Easy DialPress Caller ID Search For Easy Dial Rotate Easy DialPress Monitor Voice ContactInitiating voice contact Receiving a request for voice contactSending Faxes ResolutionSending a fax manually Easy Dial Stop Resolution Lower ONE-TOUCH Dial FAX Start Sending a fax using ONE-TOUCH DialMaximum size Effective scanning area Document weightDocuments you can send Minimum sizeSample of a sending report Reports for confirmationSending report Journal reportBroadcast ONE-TOUCH Broadcast transmissionProgramming the stations Manual BroadAdding a new station Erasing a stored station Sending the same document to pre-programmed parties Easy Dial Stop Resolution FAX Start SETManual Broad Broadcast Receiving Faxes Setting the unit to receive faxesRemote Fax activation With a PCStop FAX Start TEL mode Answering all calls manuallyActivating TEL mode Receiving a fax manuallyActivating FAX only mode FAX only mode All calls are received as faxesSetting up the fax machine and an answering machine Using the unit with an answering machineReceiving fax calls How the fax machine and answering machine workReceiving a voice message and fax document in one call Receiving voice callsSilent fax recognition ring count TEL/FAX delayed ring count Voice callTo set TEL/FAX mode Call is receivedTEL/FAX delayed ring count When an extension telephone is connectedExtension telephone Using the unit with a computerTo switch to the FAX only mode Turning the Auto Answer mode on remotelyTo switch to the TEL/FAX mode Menu SET Pager call When your pager receives a pager callMenu Monitor Easy Dial SET REDIAL/PAUSE Making a copy To select the resolution according to the type of documentCopy Start Stop Collate Resolution Copy Zoom CopyingTo collate multiple copies To reduce or enlarge a documentProgramming Features SummaryGeneral programming method OFF Basic featuresError Programming tableHow to set menu options Advanced featuresNormal #70 #68#76 #79 FAX only#77 #78Communication message Error Cause & solution Code Error MessagesReports Display Display message Cause & solutionThere is something wrong with the modem circuit. Contact our Operations Letters on their received Problem Cause & solution Cannot send documentsProblem Cause & solution Cannot receive documents Other party complains thatProblem Cause & solution Problem Cause & solution Blank sheet is ejectedProblem Cause & solution Cannot select the desired Receive modeCannot receive voice Problem Cause & solution Printing quality is poorPressed the remote access Code to access the answeringSample of a power down report If a power failure occursDo not touch it ReplacementReplacing the toner cartridge and the drum unit Fuser unit gets hotGreen drum surface When the recording paper has jammed in the unit Replacement / JamsRecording paper jam Jams When the recording paper was not fed into the unit properlyDocument jams sending No feeding or multiple feeding occurs while sending Cleaning the inside of the unit CleaningRemove the drum and toner unit by Reference lists and reports Printed ReportsEasy Dial SET Stop Technical data about this product Toner life for KX-FA76X SpecificationsToner life Drum lifeImportant Information Important InformationMethod of connection Fitting a plug to the mains lead Please keep these Operating Instructions with your receipt GuaranteeCondition of guarantee Panasonic Business Systems U.KIndex IndexIndex 0682