Customer Services directory | Panasonic KX-FL511 instruction

10. General Information

10.5 Customer Services directory

To obtain service or technical assistance during the warranty period, please contact:1-800-HELP-FAX (1-800-435-7329), Monday-Friday 9am-8pm EST. To obtain support or service after the warranty has expired, please contact: 1-900-555-PANA (1-900-555-7262) for support on a fee basis.

For hearing or speech impaired TTY users, TTY: 1-866-741-6422

Web Site: www.panasonic.com

(for customers in the USA or Puerto Rico ONLY)

You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site.

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company / Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787) 750-4300 Fax (787) 768-2910

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Panasonic KX-FL511 manual Customer Services directory

Contents

Operating Instructions How to use the operating instructions Open Location of controls L M N O P Q T U V W For your future Reference Energy StarTrademarks Copyright Important safety instructions Installation Laser radiation Drum unitFuser unit Toner cartridge Introduction Installation Machine Index Included accessories Part number*1 Quantity Specifications Available accessories Accessory informationDescription of buttons Overview 3 4 5 9 j k l Toner cartridge and drum unit Toner save feature Paper tray Paper stacker Document stacker Handset cord Recording paper To use A4 size paper Using surge protectors Selecting the way to use your fax machineConnections SET Case 1 FAX only Connections for Case 2a Select a Setup =DIST. Ring ± Connections for Case 2b Case 2b Distinctive Ring using with voice mail serviceVoice mail How to receive calls Menu AB SET FAX Start Case 3 EXT. TAMIf the answering machine is turned OFF Press FAX Start With the fax machineWith an extension telephone Case 4 TEL only OFF Preparation Case 5 FAX with PC Modem one phone number Rings Adjusting volume Ringer volumeHandset receiver volume Monitor volume Date and time Your logo Flash Handset MuteHandset Mute Stop Your fax number Lower SET Storing names and telephone numbers into one-touch dialSET Using one-touch dial Using the navigator directoryEditing a stored entry Erasing a stored entry Caller ID service Viewing and calling back using caller informationHow Caller ID is displayed Caller ID Search FAX Start NAME/TEL no Printing the Caller ID List Erasing caller informationStoring caller information Erasing specific caller information Telephone Sending a fax manually Sending a fax using one touch dial and navigator directory Documents you can send Programming entries into the broadcast memory Broadcast transmissionAdding a new entry into the broadcast memory Activating TEL mode Receiving a fax manuallyErasing a stored entry from the broadcast memory Sending the same document to pre-programmed parties Activating FAX only mode Receiving a fax automaticallyTo stop receiving Extension telephone Programming undesired callers Activating the junk fax prohibitorTo display the junk fax prohibitor list To print the junk fax prohibitor list Distinctive Ring service from your phone company Using two or more phone numbers in a single telephone lineActivating the Distinctive Ring feature Ring pattern Settings Programming the ring pattern assigned for fax Copy Start Resolution More copying featuresMaking a copy Example Making 2 copies of a 4-page original document Basic features Programming basic featuresProgramming advanced features Programming Advanced features Code #26 Setting the Caller ID list to print automatically Code #31 Activating the Distinctive Ring featureCode #44 Setting the memory reception alert Code #46 Setting friendly reception Direct commands for programming features #76 Connecting tone #80 Reset advanced features#32 Ring pattern #37 Auto reduction Error messages Reports Error messages Display Drum life is complete. Replace the drum unit immediately General When a function does not work, check hereFax sending Copying Fax receivingAnswer Using an answering machine If a power failure occursCannot receive voice messages Callers complain that they cannot send a document Replacing the toner cartridge and the drum unit Fuser unit 3 gets hot. Do not touch it Help Recording paper jam When the recording paper has jammed in the unitWaste disposal method Remove the jammed paper When the recording paper is not fed into the unit properly Document jams sending Cleaning the inside of the unit Help Help OpenLCR service for the Caller IQ feature To turn the Caller IQ on / OFFUpdating the rate table downloading the rate table Openlcr Viewing information Downloading informationPrinting information Setup list Reference lists and reportsTelephone number list Broadcast programming list Technical data about this product Paper specifications Toner life Drum life FCC and Other Information General Information Limited Warranty FAX categories Parts Labor For product service Customer Services directory Index Index Page Page Page No Extra Cost Panasonic FAX Advantage Program