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Panasonic KX-MB271 11.1 Error messages Reports (KX-MB781 only)

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11. Help

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11.1 Error messages – Reports (KX-MB781 only)

If a problem occurs during fax transmission or reception, one of the following messages will be printed on the

confirmation and journal reports (page 35).

Message Code Cause & Solution

COMMUNICATION ERROR 40-42

46-72

FF

LA transmission or reception error occurred. Try

again or check with the other party.

43

44

LA line problem occurred. Connect the telephone line

cord to a different jack and try again.

LAn overseas transmission error occurred. Try using

the overseas mode (feature #411 on page 52).

DOCUMENT JAMMED ----- LRemove the jammed document (page 79).

ERROR-NOT YOUR UNIT 53

54

59

70

LA transmission or reception error occurred because

of a problem with the other party’s fax machine.

Check with the other party.

JUNK FAX PROH. REJECT ----- LThe junk fax prohibitor feature of this unit rejected

fax reception.

MEMORY FULL ----- LThe memory is full of received documents due to a

lack of recording paper or a recording paper jam.

Install paper (page 13) or remove the jammed paper

(page 74).

LIf feature #442 is set to “ALWAYS” (page 54), check

the connection between the computer and the unit.

NO DOCUMENT / FAILED PICKUP ----- LThe document was not fed into the unit properly. Re-

insert it and try again.

OTHER FAX NOT RESPONDING ----- LThe other party’s fax machine is busy or has run out

of recording paper. Try again.

LThe other party’s fax machine rings too many times.

Send the fax manually (page 35).

LThe other party’s machine is not a fax machine.

Check with the other party.

LThe number you dialed is not in service.

PRESSED THE STOP KEY ----- L{STOP} was pressed and fax communication was

canceled.

THE COVER WAS OPENED ----- LThe top cover was opened. Close it and try again.

OK ----- LFax transmission or reception was successful.

MB271-781-PFQX2722ZA-OI-en.book Page 63 Tuesday, May 22, 2007 5:20 PM

Contents

Main Page Important Information For best performance Table of Contents 1. Introduction and Installation Accessories Finding the Controls Installation 2. Preparation Page 1.1 Included accessories 1.2 Accessory information 1.3 Button descriptions 1.4 Overview 1.5 Toner cartridge and drum unit 1 2 3 4 Page 8 1.6 Output tray 1.7 Recording paper 1 2 14 3 Approx. 2 kg (4.4 lb.) 2.1 Connections j 9 7 9 2.2 Dialing mode (KX-MB781 only) 1 2 2.3 Selecting the operation mode (Scan/Copy) (Fax: KX-MB781 2.4 Setting the original 2.4.1 Using the scanner glass 1 2 3 2.4.2 Using the auto document feeder 2.5 Help function (KX-MB781 3 1 2 2.6 Adjusting volume (KX-MB781 2.7 Date and time (KX-MB781 {V}{^}{SET}{<}{>}{SET}{FAX} 1 2 2.8 Your logo (KX-MB781 only) 2.9 Your fax number (KX-MB781 2.10 Configuring the unit to access the LAN (KX-MB781 only) 2.10.1 Setting up automatically with a DHCP server 1 2 2.10.2 Setting up manually 2.11 Installing Multi-Function Station 2.11.1 Required computer environment 2.11.2 Installing Multi-Function Station on a computer 1 2 Page 2.12 Starting Multi-Function Station 3. Printer 3.1 Printing from Windows applications 1 2 3 4 3. Printer 3.1.1 Using the manual input tray 1 2 4.1 Scanning from the unit (Push Scan) 4.1.1 Scan to Multi-Function Viewer 3 5 4.1.2 Scan to save as a file 4.1.4 Scan to OCR 3 5 4.2 Scanning from a computer (Pull Scan) 4.2.1 Using Multi-Function scan application 2 3 4.2.2 Using Multi-Function Viewer 2 3 5.1 Making a copy {START} 5.1.1 Using the scanner glass 1 2 3 5.2 More copying features Page Page 5. Copier 5.2.5 To collate multiple copies 2 4 5 6 6.1 Sending a fax manually 6.1.1 Using the scanner glass {CONTRAST} 1 2 3 6.2 Storing items for the one- touch dial feature and navigator directory 6.3 Sending a fax using one- touch dial feature and navigator directory 6.4 Broadcast transmission Page 6.5 Sending a computer document as a fax message from your computer 1 2 {SET}{V}{^} 3 4 5 6.7 Receiving a fax manually Auto answer OFF 6.7.1 Activating TEL mode {START} 6.8 Using the unit with an answering machine 6.8.1 Setting up the unit and an answering machine 1 2 3 4 5 6.9 Junk fax prohibitor (preventing fax reception from undesired callers) 6.9.1 Activating the junk fax prohibitor 1 2 3 6.9.2 Storing undesired callers 1 6.10 Receiving a fax into your computer 1 2 3 7. Caller ID (KX-MB781 only) 7.1 Caller ID service 7.1.1 How Caller ID is displayed 7.2 Viewing and calling back using caller information 1 2 3 7.3 Erasing caller information 7.4 Storing caller information 8. Distinctive Ring (KX-MB781 only) 8.1 Distinctive Ring service 8.2 Using two or more phone numbers on a single telephone line 8.2.1 Activating the Distinctive Ring feature 1 2 3 8.3 Using three or more phone numbers on a single telephone line 9.1 Programming 1 2 3 4 5 9.2 Basic features Page Page 9.3 Fax features (KX-MB781 only) Page Page 9.4 Copy features 9.5 PC print features 9.6 Scan features 9.7 LAN features (KX-MB781 only) Page 9.8 Network features (KX-MB781, LAN connection only) 10.1 Character entry 10.2 Status of the unit 10.2.1 Using Remote Control 1 2 10.3 Canceling the operations 1 2 10.4 Optional handset unit (KX- MB781 only) 1 3 2 11.1 Error messages Reports (KX-MB781 only) 11.2 Error messages Display Page 66 11.3 When a function does not work 11.3.1 General 11.3.2 Printing problems ABC 11.3.3 Scanner 68 11.3.4 Copier 11.3.5 Fax (KX-MB781 only) Page Page 11.3.6 Network (KX-MB781 only) 72 11.3.7 Using an answering machine (KX-MB781 only) 11.3.8 If a power failure occurs 1 2 3 12.1 Recording paper jam 12.1.1 When the recording paper has jammed inside of the unit b Page Page Page Page 12.2 Document jams (Auto document feeder) 13.1 Cleaning the white plates and glass Page Page 13.2 Cleaning the document feeder rollers 14.1 Reference lists and reports 1 3 2 14.2 Specifications Page Page 14.3 Information of copyrights and licenses (KX-MB781 only) Page Page Page Page Page Page 15. Index 15.1 Index 15. Index