Panasonic KX-MB271 - page 65

11. Help

65

For assistance, please visit http://www.panasonic.com/help

“NO FAX REPLY”LThe other party’s fax machine is busy or has run out of recording paper. Try

again.

“OUT OF PAPER

INPUT TRAY #2”

LRecording paper is not installed in the manual input tray. Install paper (page

26).

“PAPER JAMMED”

“OPEN TOP COVER”

LA recording paper jam occurred. Remove the jammed paper (page 74).

“PC FAIL OR BUSY”LThe cable or the computer power cord is not connected correctly. Check the

connections (page 15, 22).

LThe software is not running on the computer. Restart the software and try

again.

“PLEASE WAIT”LThe unit is warming up. Wait for a while.

“REDIAL TIME OUT”LThe other party’s fax machine is busy or has run out of recording paper. Try

again.

“REMOVE DOCUMENT”LThe document is jammed. Remove the jammed document (page 79).

LAttempted to send or copy a document longer than 600 mm (235/8") using

the auto document feeder. Press {STOP} to remove the document. Divide

the document into two or more sheets and try again.

“REMOVE PAPER IN INPUT

TRAY #2”

LThe recording paper is installed in the manual input tray when trying to copy,

receive faxes or print reports. Remove the recording paper from manual

input tray.

“REPLACE DRUM CHANGE

SUPPLIES”

LThe drum unit’s service life is finished. Replace the drum unit immediately.

“RX MEMORY FULL”LThe memory is full of received documents due to a lack of recording paper

or a recording paper jam. Install paper (page 13) or remove the jammed

paper (page 74).

LIf feature #442 is set to “ALWAYS” (page 54), check the connection between

the computer and the unit.

“TONER EMPTY”

“CHANGE SUPPLIES”

LThe toner’s service life is finished. Replace the toner cartridge immediately.

“TONER LOW”

“CHANGE SUPPLIES”

LThe toner’s service life is near to an end. Replace the toner cartridge as

soon as possible.

“TOP COVER OPEN”LThe top cover is open. Close it.

“TRANSMIT ERROR”LA transmission error occurred. Try again.

“WARMING UP”LThe inside of the unit is cold. Let the unit warm up. Wait for a while.

“WRONG PAPER”LThe fax message was printed on paper which is shorter than letter size

paper. Use the appropriate size paper (page 85).

Display Cause & Solution

MB271-781-PFQX2722ZA-OI-en.book Page 65 Tuesday, May 22, 2007 5:20 PM

Contents

Main Page Important Information For best performance Table of Contents 1. Introduction and Installation Accessories Finding the Controls Installation 2. Preparation Page 1.1 Included accessories 1.2 Accessory information 1.3 Button descriptions 1.4 Overview 1.5 Toner cartridge and drum unit 1 2 3 4 Page 8 1.6 Output tray 1.7 Recording paper 1 2 14 3 Approx. 2 kg (4.4 lb.) 2.1 Connections j 9 7 9 2.2 Dialing mode (KX-MB781 only) 1 2 2.3 Selecting the operation mode (Scan/Copy) (Fax: KX-MB781 2.4 Setting the original 2.4.1 Using the scanner glass 1 2 3 2.4.2 Using the auto document feeder 2.5 Help function (KX-MB781 3 1 2 2.6 Adjusting volume (KX-MB781 2.7 Date and time (KX-MB781 {V}{^}{SET}{<}{>}{SET}{FAX} 1 2 2.8 Your logo (KX-MB781 only) 2.9 Your fax number (KX-MB781 2.10 Configuring the unit to access the LAN (KX-MB781 only) 2.10.1 Setting up automatically with a DHCP server 1 2 2.10.2 Setting up manually 2.11 Installing Multi-Function Station 2.11.1 Required computer environment 2.11.2 Installing Multi-Function Station on a computer 1 2 Page 2.12 Starting Multi-Function Station 3. Printer 3.1 Printing from Windows applications 1 2 3 4 3. Printer 3.1.1 Using the manual input tray 1 2 4.1 Scanning from the unit (Push Scan) 4.1.1 Scan to Multi-Function Viewer 3 5 4.1.2 Scan to save as a file 4.1.4 Scan to OCR 3 5 4.2 Scanning from a computer (Pull Scan) 4.2.1 Using Multi-Function scan application 2 3 4.2.2 Using Multi-Function Viewer 2 3 5.1 Making a copy {START} 5.1.1 Using the scanner glass 1 2 3 5.2 More copying features Page Page 5. Copier 5.2.5 To collate multiple copies 2 4 5 6 6.1 Sending a fax manually 6.1.1 Using the scanner glass {CONTRAST} 1 2 3 6.2 Storing items for the one- touch dial feature and navigator directory 6.3 Sending a fax using one- touch dial feature and navigator directory 6.4 Broadcast transmission Page 6.5 Sending a computer document as a fax message from your computer 1 2 {SET}{V}{^} 3 4 5 6.7 Receiving a fax manually Auto answer OFF 6.7.1 Activating TEL mode {START} 6.8 Using the unit with an answering machine 6.8.1 Setting up the unit and an answering machine 1 2 3 4 5 6.9 Junk fax prohibitor (preventing fax reception from undesired callers) 6.9.1 Activating the junk fax prohibitor 1 2 3 6.9.2 Storing undesired callers 1 6.10 Receiving a fax into your computer 1 2 3 7. Caller ID (KX-MB781 only) 7.1 Caller ID service 7.1.1 How Caller ID is displayed 7.2 Viewing and calling back using caller information 1 2 3 7.3 Erasing caller information 7.4 Storing caller information 8. Distinctive Ring (KX-MB781 only) 8.1 Distinctive Ring service 8.2 Using two or more phone numbers on a single telephone line 8.2.1 Activating the Distinctive Ring feature 1 2 3 8.3 Using three or more phone numbers on a single telephone line 9.1 Programming 1 2 3 4 5 9.2 Basic features Page Page 9.3 Fax features (KX-MB781 only) Page Page 9.4 Copy features 9.5 PC print features 9.6 Scan features 9.7 LAN features (KX-MB781 only) Page 9.8 Network features (KX-MB781, LAN connection only) 10.1 Character entry 10.2 Status of the unit 10.2.1 Using Remote Control 1 2 10.3 Canceling the operations 1 2 10.4 Optional handset unit (KX- MB781 only) 1 3 2 11.1 Error messages Reports (KX-MB781 only) 11.2 Error messages Display Page 66 11.3 When a function does not work 11.3.1 General 11.3.2 Printing problems ABC 11.3.3 Scanner 68 11.3.4 Copier 11.3.5 Fax (KX-MB781 only) Page Page 11.3.6 Network (KX-MB781 only) 72 11.3.7 Using an answering machine (KX-MB781 only) 11.3.8 If a power failure occurs 1 2 3 12.1 Recording paper jam 12.1.1 When the recording paper has jammed inside of the unit b Page Page Page Page 12.2 Document jams (Auto document feeder) 13.1 Cleaning the white plates and glass Page Page 13.2 Cleaning the document feeder rollers 14.1 Reference lists and reports 1 3 2 14.2 Specifications Page Page 14.3 Information of copyrights and licenses (KX-MB781 only) Page Page Page Page Page Page 15. Index 15.1 Index 15. Index