Panasonic KX-MB271 11.3.6 Network (KX-MB781 only)

11. Help

71

For assistance, please visit http://www.panasonic.com/help

11.3.6 Network (KX-MB781 only)

Problem Cause & Solution

I cannot operate the following

functions.

–PC printing

–Scanning

–Remote Control

–PC FAX

–Device Monitor

LConfirm the LED via the LAN port of the main board. If the LED is glowing

or blinking red, the network access is working correctly.

– LED ON: The main board is linked to the network equipment on the

LAN.

– LED blinking: The main board is communicating with the network

equipment on the LAN.

If the LED is not glowing or blinking, follow the solutions below to solve the

problem.

LThe IP address of the unit may have changed.

To detect the IP address, proceed as follows.

[Start] i [All Programs] or [Programs] i [Panasonic] i the

unit’s name i [IP Address Checker].

LThe IP address for the unit will be detected.

Note:

LIf the IP address cannot be detected, enter it manually (feature #501 on

page 57). The IP address of the computer and the unit must be in the

same local IP address class as shown below. Set the IP address in the

range of the number specified in the class corresponding to your local

network scale.

Class Subnet mask IP address

Class A 255.0.0.0 10.0.0.1 -

10.255.255.254

Class B 255.255.0.0 172.xx.0.1 -

172.xx.255.254*1

Class C 255.255.255.0 192.168.xx.1 -

192.168.xx.254*2

*1 “xx” should be the same value for the unit and for the computer, as

shown in the following example.

Example: 172.16.0.1 - 172.16.255.254

(The available range of “xx” is 16 - 31)

*2 “xx” should be the same value for the unit and for the computer, as

shown in the following example.

Example: 192.168.0.1 - 192.168.0.254

(The available range of “xx” is 0 - 255)

LYour firewall software is blocking the connection. Disable the firewall

software or change the firewall settings to make the Multi-Function Station

work properly.

The unit does not appear in the

[Select a Network Device]

dialog box when installing

Multi-Function Station.

LYour firewall software is blocking the connection and the setup program

may not list any units. Consult your network administrator and temporarily

disable the firewall software.

MB271-781-PFQX2722ZA-OI-en.book Page 71 Tuesday, May 22, 2007 5:20 PM

Contents

Main Page Important Information For best performance Table of Contents 1. Introduction and Installation Accessories Finding the Controls Installation 2. Preparation Page 1.1 Included accessories 1.2 Accessory information 1.3 Button descriptions 1.4 Overview 1.5 Toner cartridge and drum unit 1 2 3 4 Page 8 1.6 Output tray 1.7 Recording paper 1 2 14 3 Approx. 2 kg (4.4 lb.) 2.1 Connections j 9 7 9 2.2 Dialing mode (KX-MB781 only) 1 2 2.3 Selecting the operation mode (Scan/Copy) (Fax: KX-MB781 2.4 Setting the original 2.4.1 Using the scanner glass 1 2 3 2.4.2 Using the auto document feeder 2.5 Help function (KX-MB781 3 1 2 2.6 Adjusting volume (KX-MB781 2.7 Date and time (KX-MB781 {V}{^}{SET}{<}{>}{SET}{FAX} 1 2 2.8 Your logo (KX-MB781 only) 2.9 Your fax number (KX-MB781 2.10 Configuring the unit to access the LAN (KX-MB781 only) 2.10.1 Setting up automatically with a DHCP server 1 2 2.10.2 Setting up manually 2.11 Installing Multi-Function Station 2.11.1 Required computer environment 2.11.2 Installing Multi-Function Station on a computer 1 2 Page 2.12 Starting Multi-Function Station 3. Printer 3.1 Printing from Windows applications 1 2 3 4 3. Printer 3.1.1 Using the manual input tray 1 2 4.1 Scanning from the unit (Push Scan) 4.1.1 Scan to Multi-Function Viewer 3 5 4.1.2 Scan to save as a file 4.1.4 Scan to OCR 3 5 4.2 Scanning from a computer (Pull Scan) 4.2.1 Using Multi-Function scan application 2 3 4.2.2 Using Multi-Function Viewer 2 3 5.1 Making a copy {START} 5.1.1 Using the scanner glass 1 2 3 5.2 More copying features Page Page 5. Copier 5.2.5 To collate multiple copies 2 4 5 6 6.1 Sending a fax manually 6.1.1 Using the scanner glass {CONTRAST} 1 2 3 6.2 Storing items for the one- touch dial feature and navigator directory 6.3 Sending a fax using one- touch dial feature and navigator directory 6.4 Broadcast transmission Page 6.5 Sending a computer document as a fax message from your computer 1 2 {SET}{V}{^} 3 4 5 6.7 Receiving a fax manually Auto answer OFF 6.7.1 Activating TEL mode {START} 6.8 Using the unit with an answering machine 6.8.1 Setting up the unit and an answering machine 1 2 3 4 5 6.9 Junk fax prohibitor (preventing fax reception from undesired callers) 6.9.1 Activating the junk fax prohibitor 1 2 3 6.9.2 Storing undesired callers 1 6.10 Receiving a fax into your computer 1 2 3 7. Caller ID (KX-MB781 only) 7.1 Caller ID service 7.1.1 How Caller ID is displayed 7.2 Viewing and calling back using caller information 1 2 3 7.3 Erasing caller information 7.4 Storing caller information 8. Distinctive Ring (KX-MB781 only) 8.1 Distinctive Ring service 8.2 Using two or more phone numbers on a single telephone line 8.2.1 Activating the Distinctive Ring feature 1 2 3 8.3 Using three or more phone numbers on a single telephone line 9.1 Programming 1 2 3 4 5 9.2 Basic features Page Page 9.3 Fax features (KX-MB781 only) Page Page 9.4 Copy features 9.5 PC print features 9.6 Scan features 9.7 LAN features (KX-MB781 only) Page 9.8 Network features (KX-MB781, LAN connection only) 10.1 Character entry 10.2 Status of the unit 10.2.1 Using Remote Control 1 2 10.3 Canceling the operations 1 2 10.4 Optional handset unit (KX- MB781 only) 1 3 2 11.1 Error messages Reports (KX-MB781 only) 11.2 Error messages Display Page 66 11.3 When a function does not work 11.3.1 General 11.3.2 Printing problems ABC 11.3.3 Scanner 68 11.3.4 Copier 11.3.5 Fax (KX-MB781 only) Page Page 11.3.6 Network (KX-MB781 only) 72 11.3.7 Using an answering machine (KX-MB781 only) 11.3.8 If a power failure occurs 1 2 3 12.1 Recording paper jam 12.1.1 When the recording paper has jammed inside of the unit b Page Page Page Page 12.2 Document jams (Auto document feeder) 13.1 Cleaning the white plates and glass Page Page 13.2 Cleaning the document feeder rollers 14.1 Reference lists and reports 1 3 2 14.2 Specifications Page Page 14.3 Information of copyrights and licenses (KX-MB781 only) Page Page Page Page Page Page 15. Index 15.1 Index 15. Index