Useful Information

Problem

The handset does not ring.

I cannot make a call.

I cannot make long distance calls.

Cause/solution

RThe ringer volume is turned off. Adjust ringer volume (page 14, 23).

RSilent mode is turned on. Turn it off (page 28).

RThe dialing mode may be set incorrectly. Change the setting (page 13).

RMake sure that you have long distance service.

Caller ID/Talking Caller ID

Problem

Caller information is not displayed.

Caller information is displayed or announced late.

Caller information is not announced.

The caller list/incoming phone numbers are not edited automatically.

I cannot dial the phone number edited in the caller list.

Time on the unit has shifted.

Cause/solution

RYou must subscribe to a Caller ID service. Contact your service provider/telephone company for details.

RIf your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

RThe name display service may not be available in some areas. Contact your service provider/telephone company for details.

ROther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.

RDepending on your service provider/telephone company, the unit may display or announce the caller’s information at the 2nd ring or later.

RMove closer to the base unit.

RThe handset ringer volume is turned off. Adjust it (page 14, 23).

RThe Talking Caller ID feature is turned off. Turn it on (page 23).

RThe number of rings for the answering system is set to 2 ringsor Toll saver. Select a different setting (page 41).

RThe Caller ID number auto edit feature is turned off. Turn it on and try again (page 24).

RYou need to call back the edited number to activate Caller ID number auto edit.

RThe phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 35).

RIncorrect time information from incoming Caller ID changes the time. Set the time adjustment to Manual(off) (page 23).

For assistance, please visit http://www.panasonic.com/help

49

Page 49
Image 49
Panasonic KX-PRW120 operating instructions Caller ID/Talking Caller ID