IP address, Cannot obtain IP | Panasonic KX-PRW120 specification

Useful Information

Problem

“Failed to connect” is displayed.

“Wrong password” is

displayed.

“IP address

conflicts” is displayed.

“Cannot obtain IP

address” is displayed.

Cause/solution

If you selected “Search for networks” when configuring the base unit

RYou entered the wrong password when configuring the base unit to connect to your wireless router. Confirm the password and try again. If your wireless router is configured to use a hexadecimal password, enter the correct password using numbers 0-9 and letters a-f.

If you selected “WPS (Easy setting)” when configuring the base unit

RYour wireless router uses WEP encryption. Configure the wireless router to use another type of encryption, such as WPA2-PSK (AES) encryption, and try again.

RYour wireless router’s “stealth mode” feature is turned on, or its “SSID broadcast” feature is turned off. Change this setting before configuring the base unit to connect to your wireless router, and then change it back when finished.

If you have configured your wireless router to use MAC address filtering

RMake sure you add the base unit’s MAC address to the list of authorized MAC addresses. If the base unit’s Wi-Fi repeater mode feature is turned on, the base unit has two MAC addresses (“<MAC addr.(Client)>” and “<MAC addr. (AP)>”). Add them both to the list.

RYou entered the wrong password when configuring the base unit to connect to your wireless router. Confirm the password and try again.

RThe IP address assigned to the base unit is also assigned to another device on your network. Check the IP address settings of the base unit and other devices on the network.

RYour wireless router does not support DHCP, or the DHCP feature of your wireless router is turned off. If your wireless router supports DHCP, make sure that its DHCP feature is turned on. If DHCP is not available, set the base unit’s IP settings manually. See “Advanced configuration (static IP settings)”, page 43.

52For assistance, please visit http://www.panasonic.com/help

Image 52

Panasonic KX-PRW120 operating instructions Failed to connect is displayed Wrong password is, IP address, Cannot obtain IP

Contents

Premium Design Phone with Smartphone Connect Thank you for purchasing a Panasonic product Table of Contents Accessory information Supplied accessoriesAdditional/replacement accessories Other information Expanding your phone system SmartphoneHandset optional KX-PRWA10 Your smartphone 4 max For your safety Important safety instructions BatteryFor best performance Base unit location/avoiding noise Specifications Other informationEnvironment Routine care Wi-Fi RF transmission power DectPower source Power consumption Base unit Setting up Battery installationConnections Base unit Intelligent eco mode Battery chargingDuring a power failure Battery level Controls Display iconsHandset Base unit Other settings Language settingDate and time Dialing mode Useful features during a call Making callsAnswering calls Hold For call waiting or Call Waiting Caller ID service users Temporary tone dialing for rotary/pulse service usersFlash Handset clarity booster Intercom Transferring calls, conference callsMaking an intercom call Answering an intercom call Phonebook Adding phonebook entriesCharacter table for entering names Erasing the character or number Groups Finding and calling from a phonebook entryEditing entries Storing caller information to the phonebook Speed dial Erasing entriesChain dial Adding phone numbers to speed dial keys Erasing an entry Viewing an entry/Making a call Display the menu tree and direct command code table Menu list Settings Ring count*1 Rings Voice Mail accessMemo alarm Alarm1-5 Once Time adjustment *1, *3 Caller ID Settings Ring adjustments Ringer volumeSilent mode On/Off Silent mode 1100 PM/0600 Voice mail Save VM access#*1 Display VM tone detect*1Wallpaper Wallpaper1 Clock*10 AnalogSmall Set tel line Set dial mode *1 Pulse Setting *1, *18 Country codeNetwork settings Current status Wi-Fi settings Connect Battery check Ring adjustments*19Silent mode On/Off On/Off Off AlarmOnce Turning silent mode on/off Call blockChanging the start and end time Selecting groups to bypass silent Setting the first ring for the call block list Baby monitorStoring unwanted callers Blocking incoming calls without phone number Setting the baby monitor To monitor with a handsetTurning off the baby monitor To monitor from an outside line Other programming Answering the baby monitorChanging the handset name Calendar/Schedule Operating additional units Registering a unitRegistering a handset to the base unit Deregistering a handset Using Caller ID service Caller ID featuresCaller list Talking Caller ID Caller ID number auto edit feature Editing a caller’s phone numberErasing selected caller information Erasing all caller information Using a pre-recorded greeting message Answering systemGreeting message Memory capacity including your greeting message Listening to messages from the message list Listening to messagesRewinding the message Advanced new message alerting features Calling back Caller ID subscribers onlyErasing all messages Audible message alert Remote access code Remote operation Using the answering system remotely Remote commandsVoice guidance Turning on the answering system remotely Answering system settings For voice mail service subscribersCall screening Number of rings before the unit answers a call Typical configuration Dhcp Network settingsSmartphone integration Other network features Simplified configuration WPS, DhcpAdvanced configuration static IP settings Wi-Fi repeater mode Confirming your wireless router’s Wi-Fi signal strength Resetting the base unit’s network settingsMbN Select the desired setting a MSelectN Confirming network status Voice mail service Storing the voice mail VM access numberVoice mail VM tone detection Listening to voice mail messages Cause/solution Error messagesDisplay message Troubleshooting ProblemGeneral use Menu list Battery recharge Making/answering calls, intercom Caller ID/Talking Caller ID Answering system Liquid damage Network connection troubleshooting IP address Failed to connect is displayed Wrong password isCannot obtain IP FCC and other information FCC RF Exposure Warning Guía Rápida Española Conexiones Idioma de la guía de voz Idioma de la pantallaGuardar s OFF Agregar Ent. Nueva s Selec Núm Teléfono 1 s Selec Preguntas frecuentes Pregunta Causa y solución Customer services Or, contact us via the web atFor hearing or speech impaired TTY users, TTY Or, send your request by E-mail to Limited Warranty Coverage Warranty For United States and Puerto RicoParts Labor One 1 Year Limited Warranty Limits And Exclusions When you ship the product Index Speaker Read troubleshooting page in the Operating Instructions For your future reference