220
Care and Maintenance
If the printer has frequent media jams, make sure that you follow these
guidelines:
Always use high-quality laser paper and transparencies. See pages 291
and 293.
Make sure that you load specialty media only in the multi-purpose tray
and that you set the media thickness switch to the correct setting for the
media used.
If a media jam occurs, the printer panel reports “Jam at <Location>”, where
“<Locations>” are the various sensors throughout the paper path, shown as
A through E in the illustration below.
NOTE:
After removing the jammed media, open and close the printer’s front
door to clear the error message from the printer LCD panel.
Printer
2nd cassette feeder (option)
Jam in location D
(See page 231.)
Jam in location E
(See page 233.)
Jam in the MPT
(See page 233.)
Jam in location A
(See page 221.)
Jam in location B
(See page 223.)
Jam in location C (See page 225.)