Panasonic KX-T123211D TROUBLESHOOTING

TROUBLESHOOTING

PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION

Extension does not operate. Bad printed circuit board Exchange printed circuit board for another

(LC-Card) printed circuit board. /

- >

Bad connection between the Take that extension and plug it into the same

system and extension extension port using a short telephone cord.

If telephone does not work, connection between

the system and the extension must be repaired.

A telephone with an A-Al Use a 2 wires cord.

relay is connected. Set the A-Al relay switch of the telephone to

“OUT” or “OFF” position.

Bad extension Take that extension and plug it into another

extension port that is working. If the telephone

does not work, replace the phone.

Improper reset operation

Noise in external paging

Volume distortion from

external music source

Press the Reset Button.

Induced noise on the wire Use a shielded cable as the connection wire

between the System and the between the System and Amplifier.

Amplifier. A short shielded cable is recommended.

Excessive input level from Decrease the Output level of the external music

external music source source by using the Volume Control on the music

source.

Speed dialing or One Touch Bad programming Enter the line access code (9) or trunk group

Dialing dose not function. access code (81 through 88) into programming.

A dial tone (short tone The host PBX may have Use the handset instead of the speakerphone.

continuously) was heard caused the line to hang up

and telephone line hung up when the KX-T123211 was

at once when accessing an connected to it.

outside during the

speakerphone mode.

6-l

Contents

Main SYSTEM COMPONENT NOTIFY THE TELEPHONE COMPANY For your future reference TABLE OF CONTENTS Quick Reference System Feature Location Connection Outside Line Feature (see 0 Extension Feature Doorphone Feature Operation of EMSS Proprietary Telephones (K&T1 Making Calls ................................................ When a Line is Busy Receiving Calls Station Programming Operation of a Standard Telephone ......................................... 5-g PROGRAMMING FEATURE OUTLINE ---E INSTALLATION (Quick Reference) l--i Connection Chart: t-l- I Communication parameters I r Central Office Line Connection (CO9 through 12) .Off Premise Extension (OPX) Card (KX-T123285) II a /4 Diagnostic Card (KX-T123295) r MODEM Card (KX-T123296) Doorphone Connection 1 Battery Adaptor Conmction (KX-A26) PROGRAMMING (Quick Reference) Svstem Feature i-0 SET , STEPS REQUIRED TO CHANGE PROGRAM DEFAULT , . PAGE appears : I STEPS REQUIRED TO CHANGE PROGRAM DEFAULT PAGE :....- Outside Line Feature TO SET ;E;;, PRO G RAM M I N-G P;~;;M TO SET STEPS REQUIRED TO CHANGE PROGRAM DEFAULT PAGE I -3n ISELECT~ m INEXTl ~ m la El TO SET ;;;;g PROG RAM M IN G ,,E IEI 3-78 7-26 TO SET TO SET ;;;;$F PROGRAMMING ~2 OPERATION FOR EMSS PROPRIETARY TELEPHONE (Quick Reference) MAKING CALLS - WHEN A LINE IS BUSY RECEIVING CALLS q q WHILE HAVING A CONVERSATION p-Ez&-j~)piLiKGq PAGING OTHER FEATURES OTHER FEATURES STATION PROGRAMMING pgpqm NAME AND LOCATION INSTALLATION 2. Installation Wiring Page CONNECTION I t : i & ;I co Cable Pin Numbers to be connected 3. I Card Page If the telephone you are using with the KX-T123211 is polarity sensitive. - \ Connection Chart SG EIA (RS-232C) SIGNALS: CL 1 1. OPTION a The optional cards are following. s Page Page I Operation I I s s Retry Function Time Over of Receiving Call I w- ~ I I * I I I Outgoing Message Operator Security Code Page Page Page Card Installation I \\ \\ I I // OPTION (cont.) Cable Pin Numbers to be connected w= Cable Pin Numbers to be connected b s Page k s P - h tp 6,q;i;:;f;l;he =7----l c Page Page Installation of the doorphone Installqtion of the Doorphone Adaptor (4 (W (C) Doorphone Wiring PROGRAMMING button7 Page System Feature speed access code 99 filfijI(NEXT~l~hone number Page Page NEiT IlCtrEll I pzjliiEq lpiiq . Description Programming , Programming Table Conditions L7D~Ir~~l3nEl activate an extension as a paired telephd&$f& console 1 activate an extension as a paired telephone extension (Jack number 01) nE[ extension (Jack number 32) ~..............................11 pjc-lmNEXTllSELECTlfi1 . : to r-i-. II ntl Description Programming Programming Table Description Programming Conditions o Programming Table Discription Programming Programming Table I\ I ID ID ID ID ID I Page Page Page Page AB= [~~~~ : memory number 01 for storage of an area code /ak[ : memory numb& 20 . AB=pi/il: for storage of exchange code I I I ml Page Page Page Page Page a_ Page Page Carriage return for a new line Baud rate Parity Word length - r F z E Page Page length paw Skip perforation Programming Programming Table See 00ti00~0~ ,............................. Programming Programming Table: ABEN El~nn~nn OOO$~ Description n CO Page app&& Page Page Page Page ~............~I Page Description Programming Contents Recorded Programming Table I Description Outside Line Feature 1. Programming Conditions Programming Table AB= : 4. DTMF Dial Mode PULSE Dial Mode Page Page ~INEXT*h~(IENDI ;m$akl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Description rrogrammmg Programming Table I i I q Page Programming ~isableon ( ) k . . . . . . * . . m m q .. . m . . . . Page El [iTim : Programming H Programming Table IhnEMoRVI . lENal Page Page q q q rruyrarrlrrllrly q CPC Signal Detect Time use Page Page Extension Feature ,......... __ _______ _--------- I El I I t Description Programming $ 0 \ %&@() Page Page Page El Page Page Doorphone Feature _........................,............ Page O~~nlQLgn OlIIIOlcjl~O q Cl q Page Page Page Examples y!g$F- - CO6 Page OPERATION OF EMSS PROPRlE.TARY TELEPYONES (KX-T123235, KX-T123230, KX-T123220, KX-T123250, KX-T61631, KX-T61630, Operation Making Calls Description Conditions Lift n Using Automatic Line Access Individual Line Access 1 Individual Trunk Group Access Operation Description 1. Conditions e Operation I I Description -. .^ Page Page When a Line is Busy II a.. . . . . . . . . Page into Extension q into CO El Receiving Calls Description Description III Operation Conditions Operation 1. Conditions 0 LJ q a * Lift Operation I-! Conditions Description While Having a Conversation I I PI 1 , 1 WC1 Page El Fb Description e Operation Conditions Page Page /II Page Page Page Description Operation Operation Conditions I n hi I hi Description Conditions mi m pfLjjm.mm Use of Other Features r Page Description Operation # . Conditions - Page cl # a.. . . II . . . . . . \ (c;1/ m. Page Dl Description Description Operation 0 Operation Conditions cl # [al [Fg T a El R!iiil Page a.. : . . . . . . Page Description Operation Forced mode W OtHion Mode Conditions Page rl y&q I I &q DSS(Direct Station Select)Button El Programmable Feature Button II One Touch Access for System Features Dialing Page ml 7 7 Page I[ 1 Page Description 0 Explanation Page Station Programming Description Operation . Prime Line Preference-Outgoing Description Operation Concfitions Idle Line Preference-Outgoing Description Operation Conditions Prime Line Preference-Incoming Description Operation Conditions No Line Preference- tncoming 1 1 Description FY Operation Conditions To Change into Other CO Button To Assign into Trunk Group Access Button Description Operation Description Operation m Iescription Description Operation Dialing (Inter Office Calling) Operation Change into Other All CO Button Description Operation To Change into Message Waiting Button Description Page Change into Other DSS Button To change into One Touch Dialing Button Description Operation Description Operation lib Description Operation 3 al 1 - ..-. --.. Page Page Page Description Programming 0 Condition 0 _ OPERATION OF A STANDARD TELEPHONE (rotary and touch tone phones) Making Calls Operation Description Operation When a Line is Busy When a Line is BUSY ml pJ*- . . II . . . . . . \ Receiving Calls 0 Receiving Calls While Having a (OPX) Operation Hang . \ I ml hal \ Operation While Having a Conversation Page Paging Description Operation To 3 2 ml Dia, Q** . . l-!-l . . . . . . \ l [ 1 * [ 1 (~~~F-Jj l # Description Description Operation Operation Message 3. lo Message Message 6. Dl L WER ml 0 # 1 l# 7 3 Dl IC Description Operation 7 6 mp?vq Operation Page TROUBLESHOOTING PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION r I I 1 I I PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION- A= q Table of System Features l system features can be oroarammed into memorv. , Dial Plan Code i Dial Plan Code System Features -[ -[ -[ -I I 1 Table of System Features q q mm Day Mode LIST OF TONES I I ,_ : I I i : -,: LIST OF RING TONES SPECIFICATION General Description l Control Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Characteristics TELEPHONE COMPANY and F.C.C. - : REQUIREMENTS AND RESPONSIBILITIES 1. Notification to the Telephone Company 4. Compatibility of The Telephone Network and Terminal Equipment OTHERS Servicenter Directory Phone Number Directory b TELEPHONE NUMBER 4 b SPEED DIALING 4 b EXTENSION NUMBER 4 I co I Page PROGRAMMING TABLE - : TO SET ;;;;,, STEPS REQUIRED TO CHANGE PROGRAM 7-3 q TO SET ;;;;g STEPS REQUIRED TO CHANGE PROGRAM TO SET ;;g;s STEPS REQUIRED TO CHANGE PROGRAM I I I I 7-5 I I I I I I I I I I I I I I I I I I . I I I I I I I I I I I I I I I I I I TO SET I;;;= STEPS REQUIRED TO CHANGE PROGRAM TO SET ,,,;&f STEPS REQUIRED TO CHANGE PROGRAM . TO SET ;;zzz STEPS REQUIRED TO CHANGE PROGRAM 7-9 TO SET PROGRAM . Page TO SET IEI 7-12 la I =+v hEcdORyIkMQl Page Page Page Page TO SET STEPS REQUIRED TO CHANGE PROGRAM 7-17 I I I I I I \ I Page Page - 7-21 m El 7-22 , - -. liEii~L&izlm&m i . . . . D,Li . . . . . . . . . . q 7-23 STEPS REQUIRED TO CHANGE PROGRAM TO SET ;;;:gz STEPS REQUIRED TO CHANGE PROGRAM 7-24 TO SET E;iEy STEPS REQUIRED TO CHANGE PROGRAM . TO SET LT;$ STEPS REQUIRED TO CHANGE PROGRAM 7-27 Page TO SET ;;;;g STEPS REQUIRED TO CHANGE PROGRAM -- - . Programming Page A. c. E. Ii. I. 0.