Troubleshooting

Problem

Cause and Remedy

 

 

 

 

 

The unit does not work.

• Check the settings (p. 6 – 16).

 

• Remove the batteries and reinstall them

 

to reset the unit.

 

 

 

 

 

The unit does not ring.

• The ringer selector is set to OFF. Set to

 

HIGH or LOW (p. 13).

 

 

 

 

 

The display is blank.

• Install new batteries (p. 44).

 

 

 

 

 

You cannot dial.

• Check that the dialing mode selection is

 

correct (p. 12).

 

• The dialed number is restricted. To

 

cancel, see page 41.

 

 

 

 

 

The other party suddenly

[MUTE] may have been pressed during

cannot hear your voice

the conversation. If “

 

” is displayed,

 

during a conversation.

press [MUTE].

 

 

 

 

 

You cannot program items

• Programming is not possible when the

such as the dialing mode.

handset is off the cradle, the

 

SP-PHONE/HEADSET indicator lights,

 

or when viewing the Caller List and the

 

Phonebook.

 

• Do not pause for over 60 seconds while

 

programming.

 

 

 

 

 

The unit does not display

• You need to subscribe to a Caller ID

the caller’s phone number.

service.

 

• Install or replace the batteries.

 

• Other telephone equipment may be

 

interfering with your phone. Disconnect

 

it and try again.

 

• Telephone line noise may be interfering

 

with the Caller ID information. Consult

 

your telephone company.

 

 

 

 

UsefulInformation

 

For assistance, please visit http://www.panasonic.com/phonehelp

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Panasonic KX-TS600W, KX-TS600B operating instructions Troubleshooting, Problem Cause and Remedy