
Prestige 100L IDSL Router
Chapter 12
Troubleshooting
This chapter covers the potential problems you may run into and the possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem. Please see our supporting disk for further information.
12.1 Problems Starting Up the Prestige
Table | Troubleshooting Starting Up Your Prestige | |
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PROBLEM | CORRECTIVE ACTION | |
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None of the LEDs are on when | Check the connection between the AC adapter and the Prestige. | |
you power on the Prestige | Check the connection between your two routers. When they are | |
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| connected, the LNK and 128K LED should be on if the transfer type | |
| is 128K; and the LNK and 64K LED are on if the transfer type is | |
| 64K. |
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| Check the IDSL line if it is a single line to connect to a pair of | |
| routers. |
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| Check with the phone company if the IDSL line is connected to their | |
| company. |
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| If the error persists, you may have a hardware problem. In this case, | |
| you should contact technical support. | |
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Cannot access the Prestige via | 1. Check to see if the Prestige is connected to your computer’s | |
the console port. | serial port. |
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| 2. Check to see if the | VT100 terminal emulation. |
| communications program is |
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| 9600 bps is the default speed | |
| configured correctly. The | |
| on leaving the factory. Try other | |
| communications software | |
| speeds, e.g., 19200, 38400, | |
| should be configured as | |
| 57600, 115200; in case it has | |
| follows: | |
| been changed. | |
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| No parity, 8 Data bits, 1 Stop bit, |
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| no Flow Control. |
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Troubleshooting |