Prestige 100L IDSL Router
12.2 Problems With the LAN Interface
Table | Troubleshooting the LAN Interface |
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PROBLEM | CORRECTIVE ACTION |
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Cannot ping any workstation on | Check the four LAN LEDs on the front panel. One of these LEDs |
the LAN | should be on. If they are all off, check the cables between your |
| Prestige and hub or the station. |
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| Check the physical Ethernet cable and make sure that the |
| connections on your Prestige and the hub are secure. |
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| Verify that the IP address and the subnet mask are consistent |
| between the Prestige and the workstations. |
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12.3 Problems with the WAN interface | |
Table | Troubleshooting the WAN Interface |
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PROBLEM | CORRECTIVE ACTION |
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Cannot get WAN IP from the ISP | If the ISP checks the User ID, make sure that you have entered the |
| correct User Name and Password in Menu 4 – Internet Access |
| Setup. |
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Cannot connect to a remote node | Check Menu 24.1 to verify the line status. If it indicates Down, then |
or ISP | refer to the section on the line problems. |
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| In Menu 11.1, verify your login name and password for the remote |
| node. |
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Troubleshooting |
