Packard Bell 5800, ST8000 manual Troubleshooting

5	Troubleshooting
		This chapter provides solutions for some of the
		problems you may encounter while using the DEU.
Symptom		Reason	Solution
Fails to power on.		Power cord not connected properly.	Verify that the power cord is properly
			connected to the power module.
		Power not available at the outlet.	If the DEU is plugged into a three-hole
			grounded outlet, verify if power to the
			outlet has been interrupted. This can be
			accomplished by testing the outlet with a
			known working appliance, like a lamp.
		Power switch not in the proper	Be sure that the power switch is in the
		position.
			“ON” position, labeled “I”.
		Faulty fuse.	Replace fuse, see Replacing a Fuse
			described earlier in this guide.
		Faulty power cord.	Replace power cord.
			If the DEU is not responding,
			contact your service provider.
Operator Control Panel		Possible component failure.	From the Operator Control Panel,
display indicates			“Hardware Menu” from the Main Menu
“Hardware Error.”			and select “Component Status.” Scroll
			down through the list to locate the failed
			component. Follow the procedures in
			the Maintenance chapter to replace the
			failed component.
LED and audible alarms		Power-on self-test failed.	From the Operator Control Panel,
indicate the system			“Hardware Menu” from the Main Menu
failed the diagnostic			and select “POST Results.” Scroll down
test.			through the list to locate the failed
			component, see Power-On Self
			Diagnostics described earlier in this
			guide.

LED Status	Reason	Solution
Operator Control Panel	Cooling fan failure.	From the Operator Control Panel,
display indicates		“Hardware Menu” from the Main Menu
cabinet temperature		and select “Component Status.” Scroll
threshold has been		down through the list to locate the failed

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