Troubleshooting | ZyXEL Communications Prestige 100L manual

Part IV:

TROUBLESHOOTING

Chapter 12 provides information about solving common problems, Appendices, as well as an

Index.

IV

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ZyXEL Communications Prestige 100L manual Troubleshooting

Contents

Prestige 100L Prestige 100L Federal Communications Commission FCC Interference Statement Prestige 100L Idsl Router Information for Canadian Users Prestige 100L Idsl Router Declaration of Conformity Thaliastrasse 125a/2/2/4 A-1160 Vienna, Austria ZyXEL Limited Warranty Online Registration Customer Support WorldwidePage Table of Contents IP Static Route Setup Remote Node SetupFilter Configuration 10-1 11-1 12-1 List of Figures Menu 24 System Maintenance 10-1 List of Tables List of Tables Ease of Installation Additional Installation RequirementsPreface About Your Router Related Documentation Syntax Conventions Part Page Getting to Know Your Prestige Features of the Prestige 100LPrestige 100L Idsl Router Internet Access Upgrade Prestige Firmware via LANSingle User Account SUA Integrated 4-Port Ethernet Hub Hardware Installation and Initial Setup Front Panel LEDs and Back Panel PortsFront Panel LEDs Front Panel Prestige 100L Rear Panel and Connections Prestige 100L Rear Panel and Connections Housing Connecting Your Computer and Your Prestige Power Up Your Prestige Entering PasswordNavigating the SMT System Management Terminal Interface Initial Screen Main Menu Main Menu CommandsOperation Keystrokes Description Main Menu Summary System Management Terminal Interface SummaryMenu Title Description Changing the System Password Resetting the Prestige General Setup Menu Field General SetupField Description Example Idsl Setup Ethernet SetupIdsl Setup Menu Fields Field Description Examples General Setup Menu 3 Ethernet Setup Internet Access Factory LAN DefaultsTCP/IP and Dhcp for LAN IP Address and Subnet Mask RIP Routing Information Protocol Setup Private IP Addresses Dhcp Dynamic Host Configuration Protocol Configuration IP Pool SetupDNS Domain Name System Server Address IP Subnet Mask Example of Network Properties For LAN Servers With Fixed IP# Number of Bits DOT Decimal TCP/IP and Dhcp Ethernet Setup Menu 3 Ethernet Setup Screen LAN Dhcp Setup Menu Fields None / Relay Internet Access Setup LAN TCP/IP Setup Menu FieldsRIP-1 RIP-2M Internet Access Setup Menu Fields Single User Account SUAAdvantages of SUA Field Description Multiple Servers Behind the SUA Single User Account ConfigurationSingle User Account Menu Fields Configuring a Server Behind the SUA Example of a SUA Topology Services as Compared to Port Number Services Port Number Advanced Applications Remote Node Setup Remote Node Profile CHAP/PAP Fields in MenuChap / PAP Editing TCP/IP Options Editing PPP OptionsPPP / Cisco PPP Protocol-dependent Parameters for Remote Node Setup Remote Node SetupLAN-to-LAN Application Remote Node Network Layer Options Remote Node Network Layer Options Menu Fields RIP-2B RIP-2M RIP-1 Remote Node Filter Remote Node FilterPage IP Static Route Setup Example of an IP Static Route Setup IP Static Route Setup Menu 12 IP Static Route Setup IP Static Route Menu Fields Advanced Management Page Filter Configuration About Filtering Filter Structure of the Prestige Filter Rule Filter Rule Process Configuring a Filter Set Menu 21 Filter Set Configuration Filter Rules Summary Filter Rules Summary Menu Abbreviations Used in the Filter Rules Summary MenuAbbreviations Description Display Action Not Matched is N/A Refers to Action Matched Configuring a Filter Rule 3 TCP/IP Filter RuleAbbreviations Used If Filter Type Is IP Abbreviations Used If Filter Type Is GEN TCP/IP Filter Rule Menu Fields Field Description Option None/Less/Greater Equal/Not EqualNone Action Matched Executing an IP Filter Generic Filter Rule Menu 21.3.1 Generic Filter Rule Generic Filter Rule Menu Fields Example Filter Telnet Filter Example Example Filter Menu Example Filter Rules Summary Menu Ethernet Traffic Applying a Filter and Factory DefaultsRemote Node Filters 10 Filtering Remote Node Traffic Page Configuring Your Prestige For Snmp Support Snmp Simple Network Management Protocol Fields in Menu 22 Snmp Configuration Configuring the SMT Password System SecurityPage Telnet Configuration and Capabilities About Telnet ConfigurationSingle Administrator System TimeoutPage Menu 24 System Maintenance System Information and Diagnosis Menu 24.1 System Maintenance Status System Status System Maintenance Status Menu Fields System Information and Console Port Speed System Information Fields in System Maintenance Console Port Speed Viewing Error Log Log and Trace Syslog Server System Maintenance Menu Syslog ParametersParameter Description System Maintenance Menu Diagnostic DiagnosticNumber Field Description File Type Internal External Description Name Command Transferring FilesFilename Conventions Filename Conventions Backup Configuration Restore Configuration Upload Firmware Uploading the Router Firmware Uploading Router Configuration File Menu 24.7.1 System Maintenance Upload Router Firmware Tftp File Transfer Using the FTP Command From the DOS Prompt FTP Session Example Third Party Tftp Clients General Fields Third Party FTP ClientsHost Address Enter the Address of the Host Server Command Interpreter Mode Command Mode Troubleshooting Page Troubleshooting Problems Starting Up the PrestigeTroubleshooting Starting Up Your Prestige Problem Corrective Action Problems With the LAN Interface Problems with the WAN interfaceTroubleshooting the LAN Interface Troubleshooting the WAN Interface Glossary AnsaARP BRI Channel Decryption Denial Service CDR ChapCipher Text Client Cookie Crossover Ethernet Cable CSU/DSU DCE DMS DNS Dram DSLDslam DTE FAQ FCCFTP Hdlc Inside Wiring Internet Intranet IdslIpcp PPP IPX IRC ISP Jack Type Lata LECMAC NAT PAP NICPBX Pots PPP POPPstn PVC Rboc RFCRIP SAP STP SUA SVNTCP Tftp Unix URL Virtual IsdnWAN WarezPage Appendix a Important Safety Instructions Appendix B Power Adapter Specifications AC Power Adapter SpecificationsNorth America European Union Index HTTP, D, H, K Protocol filters, 6-16 Protocol-dependent Parameters Trivial File Transfer Protocol, 11-5 Troubleshooting