Customer Support, Worldwide | ZyXEL Communications Prestige 100L

Prestige 100L IDSL Router

Customer Support

If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications Corporation offices worldwide, in one of the following ways:

	METHOD	EMAIL – SUPPORT	TELEPHONE	WEB SITE
		EMAIL – SUPPORT	TELEPHONE	WEB SITE	REGULAR MAIL
					REGULAR MAIL
	REGION	EMAIL – SALES	FAX	FTP SITE
		support@zyxel.com.tw	+886-3-578-3942	www.zyxel.com
		support@europe.zyxel.co		www.europe.zyxel.com	ZyXEL Communications
	WORLDWIDE	m			Corp., 6 Innovation Road II,
	WORLDWIDE				Science-Based Industrial
					Science-Based Industrial
		sales@zyxel.com.tw	+886-3-578-2439	ftp.europe.zyxel.com	Park, HsinChu, Taiwan.
		sales@zyxel.com.tw	+886-3-578-2439	ftp.europe.zyxel.com
		support@zyxel.com	+1-714-632-0882	www.zyxel.com	ZyXEL Communications Inc.,
	NORTH		800-255-4101		ZyXEL Communications Inc.,
	NORTH		800-255-4101		1650 Miraloma Avenue,
	AMERICA	sales@zyxel.com	+1-714-632-0858	ftp.zyxel.com	1650 Miraloma Avenue,
	AMERICA				Placentia, CA 92870, U.S.A.
					Placentia, CA 92870, U.S.A.
		support@zyxel.dk	+45-3955-0700	www.zyxel.dk	ZyXEL Communications A/S,
	SCANDINAVIA				ZyXEL Communications A/S,
	SCANDINAVIA	sales@zyxel.dk	+45-3955-0707	ftp.zyxel.dk	Columbusvej 5, 2860
		sales@zyxel.dk	+45-3955-0707	ftp.zyxel.dk	Soeborg, Denmark.
					Soeborg, Denmark.

AUSTRIA

GERMANY

	support@zyxel.at	+43-1-4948677-0	www.zyxel.at
		0810-1-ZyXEL		ZyXEL Communications
		0810-1-99935		Services GmbH.,
	sales@zyxel.at		ftp.zyxel.at	Thaliastrasse 125a/2/2/4,
	sales@zyxel.at	+43-1-4948678	ftp.zyxel.at	A-1160 Vienna, Austria
		+43-1-4948678	Note: for Austrian users with *.at	A-1160 Vienna, Austria
			domain only!
	support@zyxel.de	+49-2405-6909-0	www.zyxel.de
		+49-2405-6909-0
		0180-5213247		ZyXEL Deutschland GmbH.,
		Tech Support hotline		ZyXEL Deutschland GmbH.,
		Tech Support hotline		Adenauerstr. 20/A4, D-52146
		0180-5099935		Adenauerstr. 20/A4, D-52146
		0180-5099935		Wuerselen, Germany.
		RMA/Repair hotline		Wuerselen, Germany.
		RMA/Repair hotline
	sales@zyxel.de	+49-2405-6909-99	ftp.europe.zyxel.com

ix

Image 9

ZyXEL Communications Prestige 100L manual Customer Support, Worldwide

Contents

Prestige 100L Prestige 100L Federal Communications Commission FCC Interference Statement Prestige 100L Idsl Router Information for Canadian Users Prestige 100L Idsl Router Thaliastrasse 125a/2/2/4 A-1160 Vienna, Austria Declaration of Conformity Online Registration ZyXEL Limited Warranty Worldwide Customer SupportPage Table of Contents Remote Node Setup IP Static Route SetupFilter Configuration 11-1 10-1 12-1 List of Figures Menu 24 System Maintenance 10-1 List of Tables List of Tables Additional Installation Requirements Ease of InstallationPreface About Your Router Syntax Conventions Related Documentation Part Page Features of the Prestige 100L Getting to Know Your PrestigePrestige 100L Idsl Router Upgrade Prestige Firmware via LAN Internet AccessSingle User Account SUA Integrated 4-Port Ethernet Hub Front Panel LEDs and Back Panel Ports Hardware Installation and Initial SetupFront Panel LEDs Front Panel Prestige 100L Rear Panel and Connections Prestige 100L Rear Panel and Connections Connecting Your Computer and Your Prestige Housing Entering Password Power Up Your PrestigeNavigating the SMT System Management Terminal Interface Initial Screen Main Menu Commands Main MenuOperation Keystrokes Description System Management Terminal Interface Summary Main Menu SummaryMenu Title Description Resetting the Prestige Changing the System Password General Setup General Setup Menu FieldField Description Example Ethernet Setup Idsl SetupIdsl Setup Menu Fields Field Description Examples Menu 3 Ethernet Setup General Setup Factory LAN Defaults Internet AccessTCP/IP and Dhcp for LAN IP Address and Subnet Mask Private IP Addresses RIP Routing Information Protocol Setup IP Pool Setup Dhcp Dynamic Host Configuration Protocol ConfigurationDNS Domain Name System Server Address IP Subnet Mask Number of Bits DOT Decimal Example of Network Properties For LAN Servers With Fixed IP# Menu 3 Ethernet Setup Screen TCP/IP and Dhcp Ethernet Setup None / Relay LAN Dhcp Setup Menu Fields LAN TCP/IP Setup Menu Fields Internet Access SetupRIP-1 RIP-2M Single User Account SUA Internet Access Setup Menu FieldsAdvantages of SUA Field Description Single User Account Configuration Multiple Servers Behind the SUASingle User Account Menu Fields Example of a SUA Topology Configuring a Server Behind the SUA Services Port Number Services as Compared to Port Number Advanced Applications Remote Node Profile Remote Node Setup Fields in Menu CHAP/PAPChap / PAP Editing PPP Options Editing TCP/IP OptionsPPP / Cisco PPP Remote Node Setup Protocol-dependent Parameters for Remote Node SetupLAN-to-LAN Application Remote Node Network Layer Options Menu Fields Remote Node Network Layer Options RIP-2M RIP-1 RIP-2B Remote Node Filter Remote Node FilterPage Example of an IP Static Route Setup IP Static Route Setup Menu 12 IP Static Route Setup IP Static Route Setup IP Static Route Menu Fields Advanced Management Page About Filtering Filter Configuration Filter Structure of the Prestige Filter Rule Process Filter Rule Menu 21 Filter Set Configuration Configuring a Filter Set Filter Rules Summary Abbreviations Used in the Filter Rules Summary Menu Filter Rules Summary MenuAbbreviations Description Display Action Not Matched is N/A Refers to Action Matched 3 TCP/IP Filter Rule Configuring a Filter RuleAbbreviations Used If Filter Type Is IP Abbreviations Used If Filter Type Is GEN Field Description Option TCP/IP Filter Rule Menu Fields Equal/Not Equal None/Less/GreaterNone Action Matched Executing an IP Filter Menu 21.3.1 Generic Filter Rule Generic Filter Rule Generic Filter Rule Menu Fields Telnet Filter Example Example Filter Example Filter Menu Example Filter Rules Summary Menu Applying a Filter and Factory Defaults Ethernet TrafficRemote Node Filters 10 Filtering Remote Node Traffic Page Snmp Simple Network Management Protocol Configuring Your Prestige For Snmp Support Fields in Menu 22 Snmp Configuration System Security Configuring the SMT PasswordPage About Telnet Configuration Telnet Configuration and CapabilitiesSingle Administrator System TimeoutPage System Information and Diagnosis Menu 24 System Maintenance System Status Menu 24.1 System Maintenance Status System Maintenance Status Menu Fields System Information System Information and Console Port Speed Console Port Speed Fields in System Maintenance Log and Trace Viewing Error Log System Maintenance Menu Syslog Parameters Syslog ServerParameter Description Diagnostic System Maintenance Menu DiagnosticNumber Field Description Transferring Files File Type Internal External Description Name CommandFilename Conventions Filename Conventions Restore Configuration Backup Configuration Uploading the Router Firmware Upload Firmware Menu 24.7.1 System Maintenance Upload Router Firmware Uploading Router Configuration File Tftp File Transfer FTP Session Example Using the FTP Command From the DOS Prompt Third Party FTP Clients Third Party Tftp Clients General FieldsHost Address Enter the Address of the Host Server Command Mode Command Interpreter Mode Troubleshooting Page Problems Starting Up the Prestige TroubleshootingTroubleshooting Starting Up Your Prestige Problem Corrective Action Problems with the WAN interface Problems With the LAN InterfaceTroubleshooting the LAN Interface Troubleshooting the WAN Interface Ansa GlossaryARP BRI CDR Chap Channel Decryption Denial ServiceCipher Text Client Cookie Crossover Ethernet Cable CSU/DSU DCE Dram DSL DMS DNSDslam DTE FCC FAQFTP Hdlc Idsl Inside Wiring Internet IntranetIpcp PPP IPX IRC ISP Jack Type LEC LataMAC NAT NIC PAPPBX POP Pots PPPPstn RFC PVC RbocRIP SAP SUA SVN STPTCP Tftp Virtual Isdn Unix URLWAN WarezPage Appendix a Important Safety Instructions AC Power Adapter Specifications Appendix B Power Adapter SpecificationsNorth America European Union Index HTTP, D, H, K Protocol filters, 6-16 Protocol-dependent Parameters Trivial File Transfer Protocol, 11-5 Troubleshooting