Troubleshooting guide |
ENGLISH
Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult your dealer for instructions.
Power |
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No power. | • | Insert the AC mains lead securely. | 10 |
The unit is automatically | • | The unit was switched to standby by the sleep timer or | 31 |
switched to the standby |
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mode. |
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Operation |
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No response when any | • | This unit cannot play discs other than the ones listed in these operating instructions. | 5, 6 |
buttons are pressed. | • | The unit may not be operating properly due to lightning, static electricity or some | – |
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| other external factor. Turn the unit OFF and then back to ON. |
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| Alternatively, press [^] to switch the unit to standby mode, disconnect the AC mains |
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| lead, and then reconnect it. |
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| • | Condensation has formed. Wait 1 to 2 hours for it to evaporate. | – |
No operations can be | • | Check that the batteries are installed correctly. | 12 |
performed with the remote | • | The batteries are depleted: replace them with new ones. | 12 |
control. | • | Point the remote control at the remote control sensor and operate. | 9, 12 |
| • | The remote control and main unit are in different modes. Change the remote control | 33 |
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| mode to match the main unit mode. |
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Cannot play DVDs. | • | CD MODE is on. Press and hold | 17 |
No picture or sound. | • | Check the video or audio connection. | 10, 11 |
| • | Check the power or input setting of the connected equipment. | – |
| • | Check that the disc has something recorded in it. | – |
You have forgotten your | • | While stopped and “DVD/CD” is the source, press and hold [g, | – |
ratings password. |
| main unit and [≧10] on the remote control until “INITIALIZED” disappears from |
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Reset all the settings to |
| the television. Turn the unit off and on again. All settings will return to the default |
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Factory Preset. |
| values. |
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Other products respond to | • | Change the remote control operating mode. | 33 |
the remote control. |
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Specific operation impossible or incorrect | Page | ||
It takes time before play | • | Play may take time to begin when an MP3 track has still picture data. Even after the | – |
starts. |
| track starts, the correct play time will not be displayed. |
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| • | This is normal on DivX video. DivX | – |
Play does not start. | • | This unit may not play WMA and MPEG4 that contains still picture data. | – |
| • | If a disc contains | – |
| • | DivX If playing DivX VOD content, refer to the website where you purchased it. | 7 |
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| (Example: www.divx.com/vod) |
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RQTX0282
34
Folders deeper than the eighth layer on a data disc are not displayed correctly.
WMA MP3 JPEG MPEG4 DivX
A menu screen appears during skip or search.
Playback control menu doesn’t appear. VCD with playback control
The program and random play functions do not work.
Programmed items are not played.
Subtitle No subtitles.
Cannot select alternative languages.
Point B is automatically set.
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