Before requesting service or assistance, please follow these simple guides to solve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
Block noise, frozen or disappearing image occurs / Some channels cannot be tuned
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Check the position, direction and connection of the aerial or dish.
Check Signal Condition. If the level of Signal Quality is low, the DVB signal is weak. Connecting the aerial to the TV directly may improve signal quality than connecting the aerial through the equipment (Set top box, DVD, etc.).
Watching > Tuning and editing channels > Signal Condition
Watching > Basic > Basic connection
●● Weather conditions will affect signal reception (heavy rain, snow, etc.), in particular in poor reception areas. Even during good weather, the high pressure can cause poor reception of some channels.
●● Due to the digital reception technologies involved, quality of the digital signals may be relatively low in some cases, despite good reception of analogue channels.
●● Turn the TV off with Mains Power On / Off switch, then turn it on again.
●● Check connections and dish alignment.
Watching > Basic > Basic connection
●● If the problem persists, consult your local dealer.
Faulty dish message appears
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The satellite cable may be
If the message persists, consult a dish installer for checking the dish and cable.
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