Before requesting service or assistance, please follow these simple guides to solve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
Cannot connect to the network
●● Check the LAN cable or wireless LAN is connected properly.
Network > Network connections
●● Check the connections and settings.
Network > Network connections
Network > Network settings
●● Check the network equipment and network environment.
●● The router may not be set to issue IP address automatically. If the network administrator prefers to allocate an IP address, set an IP address manually.
Network > Network settings
●● The router may be using MAC address filtering (security setting). Confirm the MAC Address of this TV and set the router to use it.
Network > Network settings > Network Status
●● If the problem persists, consult your Internet Service Provider or telecommunications company.
Cannot select the file during DLNA operations
●● Is media server of the connected equipment prepared?
Network > DLNA > Information
●● Check applicable data format.
Network > Technical information
●● Check the settings of Network Link Settings.
Network > Network settings > Network Link Settings
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