Troubleshooting

 

After the existing Panasonic-DMS software is uninstalled, the new

 

The software installed before is

Panasonic-DMS is installed.

 

Install the new Panasonic-DMS again as follows.

 

deleted from the Programs menu

30-31

1. Uninstall the current Panasonic-DMS.

or cannot be used after installing

2. Install the old Panasonic-DMS.

 

the Panasonic-DMS.

 

3. Install the new Panasonic-DMS in the same folder with the

 

 

 

 

old one.

 

Panasonic Document

The old Panasonic-DMS is not uninstalled if the old version of the

 

Panasonic-DMS has been installed before installing the new one.

 

Management System menu is

 

Uninstall the old Panasonic-DMS from the Add / Remove

31

remained in the Programs menu

Programs of the Control Panel. (Refer to “Removing the

even if Panasonic-DMS is

 

Panasonic-DMS Software” on page 31 and remove

 

uninstalled.

 

Panasonic-DMS instead of Panaboard UB-8 Software.)

 

 

 

 

The Panaboard has not been registered in [Control Panel]–

 

The USB driver or printer driver

[Scanners and Cameras] and [Printers].

28

does not work properly

Uninstall the software (refer to “Removing Drivers / Interactive

immediately after the installation

Panaboard Software” on page 31) and install the software

31

of the software.

again (refer to “Installing Drivers / Interactive Panaboard

 

 

Software” on page 28).

 

 

Check that the electronic board is in the condition that enables

 

operation or that the USB cable is connected properly.

 

 

 

The electronic board is connected via a USB hub.

The computer does not recognize

Do not connect via a USB hub.

 

the electronic board.

 

 

When the interactive function is used, communication port setting

 

 

is not appropriate.

35

 

Change communication port setting according to “Setting the

 

 

 

Communication Port” on page 35.

 

The Electronic Pen position may

The projection position shifts.

 

shift when the Projector mode is

33

Calibrate to reposition the projected image on the screen.

used.

 

 

 

 

 

 

 

Use the Electronic Pen inclined at an angle.

 

 

Direct sunlight or strong light is striking the screen.

 

 

A remote controller is being aimed at the receiver on the

 

 

electronic board.

 

 

The side of the electronic board is placed near the wall, or the top

 

Data written on the electronic

of the electronic board is placed near the ceiling.

 

board may disappear from the

The electronic board is placed near the vents of an air

 

electronic board screen and the

conditioner.

computer screen or its position

The receiver of the electronic board is blocked by a hand or other

 

may shift when the interactive

object.

 

function is used.

The transmitter of the Electronic Pen or the Electronic Eraser is

 

 

covered with your hand.

 

 

Two or more the Electronic Pens or the Electronic Eraser are

 

 

used at the same time.

 

 

If the position shifts for reasons other than the above, adjust the

 

 

position according to “Adjusting the Shifted Position” on page 36.

 

Unnecessary streaks not written

Do not do the followings near the electronic board while using the

 

interactive function.

 

are displayed on the computer

 

Exchanging markers for interactive (small) of the Electronic Pen

screen when the interactive

Setting or removing a marker cap of the Electronic Pen

 

function is used.

 

Pushing the point of the Electronic Pen

 

 

 

Help

79

Page 79
Image 79
Panasonic UB-8325 operating instructions Troubleshooting

UB-8325 specifications

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