Troubleshooting

SECTION 4

Troubleshooting Chart

This Troubleshooting table lists conditions you might see and offers some basic remedies:

 

 

 

 

Table 4-1

 

Basic Troubleshooting

 

Condition

 

Solution

 

 

 

 

 

 

 

Low Battery

 

Recharge the main battery pack.

 

 

 

 

 

 

Bad TCOM

 

1.

Review and retry communications

 

 

 

procedures.

 

 

 

2.

Check cable connections.

 

 

 

 

 

Does Not

 

Check to ensure that the dock is

 

Respond To

 

plugged in and hand-held computer

 

Power

 

is making good contact.

 

 

 

 

 

 

Hand-Held

 

1.

Ensure that there is a main

 

Computer Will

 

battery in the computer.

 

Not Turn ON

 

2.

The battery door may not be closed

 

When The [I/O]

 

completely.

 

Key Is Pressed

 

3.

The main battery may be low and

 

 

 

need recharging.

 

 

 

 

 

As The Battery

 

Lithium Ion batteries will lose half of

 

Pack Ages It Is

 

their available capacity after about

 

Losing Capacity

 

500 cycles (use and recharge = 1

 

and Fewer LEDs

 

cycle). Therefore, a fully charged

 

are lighting.

 

battery pack will show fewer than

 

 

 

four lit LEDs, this is normal. Either

 

 

 

replace the battery pack or plan your

 

 

 

charging needs accordingly, and note

 

 

 

that the capacity will continue to

 

 

 

decrease with each cycle.

 

 

 

 

 

 

Battery Does Not

 

1.

Charge battery pack then recheck.

 

Light Any Of The

 

2.

Replace battery pack if needed.

 

LEDs

 

 

 

4-26110 Hand-Held Computer User’s Guide

 

 

 

Page 46
Image 46
Intermec 6110 manual Troubleshooting Chart, Are lighting