Intermec 6110 manual Computer Does

SECTION 4 Troubleshooting

	Table 4-1 (continued)
	Basic Troubleshooting
Condition		Solution
Hand-Held		1. May not turn OFF when it is
Computer Does		connected to a charging device.
Not Turn OFF		2. May not turn OFF when it is
		processing data.
		If either of these conditions continues
		for a long period of time, contact our
		support personnel as this will run
		down the batteries.
Hand-Held		1. Ensure that full contact is made in
Computer		the dock, try reseating computer in
Displays A Bad		dock.
TCOM Message		2. Ensure there is a good connection
		between the dock and the host.
Hand-Held		Normal time is between 30--45
Computer Takes		seconds. If longer than this, may
A Long Time To		need to contact our support
Boot Up After A		personnel.
Reset

If these basic solutions do not solve your problem, there could be a number of reasons. Additional things to do are:

"Refer to the software documentation written for your application. This documentation contains trouble- shooting information.

"Contact the Customer Support Specialist at your Cus- tomer Service Center. Your regional Customer Service Center is fully staffed and equipped to repair your hand-held computer. Customer Support Center ad- dresses and telephone numbers are printed on a Prod- uct Service Information card. This document is packed with all our products.

6110 Hand-Held Computer User’s Guide 4-5