Troubleshooting

SECTION 4

Table 4-1 (continued)

Basic Troubleshooting

Condition

Solution

Hand-Held

1.

Main and Backup Battery are

Computer Will

Critically Low.

Not Power Up,

2.

Ensure that your computer has

Screen is Blank,

been on a charger for at least five

RS-485 Network

minutes, then remove from the dock

Does Not Work

and preform the reset procedure. The

 

display will then be active.

 

3.

Continue to charge your computer

 

for at least 14 hours to ensure both

 

the main and backup batteries are

 

fully charged. After this initial

 

charge, the normal time for the main

 

battery pack to charge is about 2 1/2

 

hours.

 

 

 

Hand-Held

1.

Ensure the dock is plugged in.

Computer Will

2.

Ensure that there is a main

Not Turn ON

battery in your hand-held computer.

When Placed In

3.

Ensure the battery door is

A Dock

completely closed.

 

 

 

 

Hand-Held

1.

You may have hit the battery door

Computer Shuts

latch, this will cause your computer

Down During

to suspend. Check the latch.

Operation

2.

You may have a very low battery,

 

 

try recharging the battery.

 

 

Hand-Held

This is the correct operation, the unit

Computer Turns

shuts down to conserve energy and

OFF When You

save data.

Open the Battery

 

 

Door

 

 

 

 

 

4-46110 Hand-Held Computer User’s Guide

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Intermec 6110 manual Not Power Up